- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers - Netservers
- >
- NC7782's on DL380 G4 will not work after BSOD Supp...
ProLiant Servers - Netservers
1753925
Members
8765
Online
108810
Solutions
Forums
Categories
Company
Local Language
юдл
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
юдл
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-09-2006 01:09 AM
тАО06-09-2006 01:09 AM
NC7782's on DL380 G4 will not work after BSOD Support Pack Upgrade
Greetings,
I was updating a support pack on a Windows 2003 Server when it blue screened. Upon return, the network team was unable to connect to the network. I re-ran the Support Pack install, which went fine, but the problem persisted.
I noticed the 2 NIC's (both NC7782's) were disabled when viewing newtork connections. I then went into Computer Manager where they were disabled as well. I tried renabling from both locations without any luck.
I downloaded the individual NIC and Network Management drivers and installed... no luck. I tried reapplying the old support pack... no luck. I tried installing the individual legacy drivers... no luck. I upgraded again... no luck.
I tried upgrading the firmware despite having run the firmware maintenance CD prior to the support pack upgrade, and this is the only thing that gave me any type of feedback. I got a "q57w2k.sys or q57xp32.sys required but not installed error".
Anybody have any tidbits of wisdom? Thanks in advance.
Paul
I was updating a support pack on a Windows 2003 Server when it blue screened. Upon return, the network team was unable to connect to the network. I re-ran the Support Pack install, which went fine, but the problem persisted.
I noticed the 2 NIC's (both NC7782's) were disabled when viewing newtork connections. I then went into Computer Manager where they were disabled as well. I tried renabling from both locations without any luck.
I downloaded the individual NIC and Network Management drivers and installed... no luck. I tried reapplying the old support pack... no luck. I tried installing the individual legacy drivers... no luck. I upgraded again... no luck.
I tried upgrading the firmware despite having run the firmware maintenance CD prior to the support pack upgrade, and this is the only thing that gave me any type of feedback. I got a "q57w2k.sys or q57xp32.sys required but not installed error".
Anybody have any tidbits of wisdom? Thanks in advance.
Paul
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-12-2006 01:08 AM
тАО06-12-2006 01:08 AM
Re: NC7782's on DL380 G4 will not work after BSOD Support Pack Upgrade
By any chance were you running the ProLiant Support Pack during a Remote Desktop (Terminal Services administration) session? If so, I've seen similar behavior. You may need to uninstall the NCU (Network Configuration Utility) used to team and then uninstall the NC7782's from Device Manager, then reboot and reinstall. I've seen some servers fixed by doing this regularly; I've seen some fixed by having to go into Safe Mode with Networking; and finally I've seen some of that required a Windows Repair using the installation media.
Good luck!
Good luck!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО06-04-2008 02:08 AM
тАО06-04-2008 02:08 AM
Re: NC7782's on DL380 G4 will not work after BSOD Support Pack Upgrade
Hello,
how do you uninstall the NCU?
It is not listed in Add and remove Programs.
Thank you
how do you uninstall the NCU?
It is not listed in Add and remove Programs.
Thank you
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP