PSP 8.00 won't install

[Anthony Drewery]

Have 14 servers and on two of them the HPSUM locks up when discovering devices. I cqannot kill the process and the PSP won't install. Rebooting the servers gave same results. Anyone kow of a solution?

[Gazy Gazy]

hi

there is a .cmd file when you extract PSP execute that one


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hi


this forum has more support I mean more people helping

http://forums12.itrc.hp.com/service/forums/categoryhome.do?categoryId=264

bye

[Anthony Drewery]

Yeah, I know about the .cmd file, but there has to be a reason why on just 2 servers HPSUM doesn't work. Also, it is much more difficult to change the install parameters for options like HP System Manager Homepage, etc. I just don't have much confidence in the health of a server when it cannot run something as "easy" as HPSUM.

[James ~ Happy Dude]

Hello Anthony,
Try:
Open the "System Management Homepage" for the server with VCRM on it. Click on "Version Control Repository Manager". Choose "Upload a Support Pack". Browse to the new support pack and click upload. Once done, Close VCRM & check. The update should be successful.

Regards,