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тАО11-07-2006 09:05 PM
тАО11-07-2006 09:05 PM
Processor Package 1 (Socket 1, Core = 1) Intel Xeon Processor @ 3.40 Ghz
Processor Package 2 (Socket 2, Core = 1) Intel Xeon Processor @ 3.40 Ghz
Operating system environment Microsoft Windows 2003 Server Standard Edition Service Pack 1 (Build 3790)
Smart array 6400 controller
DIMM 1 (DDR) 1024 Mbytes (400 MHz)
DIMM 2 (DDR) 1024 Mbytes (400 MHz)
DIMM 3 (DDR) 1024 Mbytes (400 MHz)
DIMM 4 (DDR) 1024 Mbytes (400 MHz)
2 redundant Power Supply
The system sometime unexpectedly reboot.
The ASR in windows 2003 is disabled.
NO error in event viewer.
May be a hardware device failure?
Thank to all for help
Graziano
Solved! Go to Solution.
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тАО11-08-2006 03:44 AM
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тАО11-08-2006 05:23 PM
тАО11-08-2006 05:23 PM
Re: ProLiant ML370 G4 sometime reboot
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тАО11-09-2006 12:28 AM
тАО11-09-2006 12:28 AM
Re: ProLiant ML370 G4 sometime reboot
The firmware version is "proliant system bios P50 02/14/2006".
I have HP System Management Homepage v2.1.2.127.
I have downloaded "firmware maintenance CD" but I have not yet tried because I never used it before.
Thank you all.
Regards
Graziano
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тАО11-09-2006 01:48 AM
тАО11-09-2006 01:48 AM
Re: ProLiant ML370 G4 sometime reboot
Schedule a downtime and install the latest PSP,
http://h18023.www1.hp.com/support/files/server/us/download/24184.html
SRH
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тАО11-09-2006 01:57 AM
тАО11-09-2006 01:57 AM
Re: ProLiant ML370 G4 sometime reboot
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тАО11-09-2006 03:42 AM
тАО11-09-2006 03:42 AM
Re: ProLiant ML370 G4 sometime reboot
First I would like you to minimize the server, meaning, only one processor and only 2x memory DIMMS, also try to remove all the extra PCI cards, once this is done boot your server using Smart Start CD, then you can go o maintenance tab, then click on diagnose server, run at leas 2 loops, if no errors come up, swap processors, memory, ppms and then run the diags again, this way we can isolate the root of the issue, and then we can replace the defective part.
RaMpaNTe
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тАО11-13-2006 07:46 PM
тАО11-13-2006 07:46 PM
Re: ProLiant ML370 G4 sometime reboot
I have downloaded the latest PSP.
I have booted with Smart Start CD and diagnose the server, there were no error.There aren't extra PCI cards.
The proliant has 2 redundant power supply connected at 2 different source, the proliant has Smart array 6400 controller too.
May be something connected ton power supply or the smart array?
Thanks to all.
Graziano
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тАО11-13-2006 08:40 PM
тАО11-13-2006 08:40 PM
Re: ProLiant ML370 G4 sometime reboot
Most of the times PSP does the trick.
SRH
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тАО11-16-2006 07:23 PM
тАО11-16-2006 07:23 PM
Re: ProLiant ML370 G4 sometime reboot
Graziano