ProLiant Servers - Netservers

Problems when trying to buy in HP Part Surfer

 
Gonzalo Cuello
Occasional Contributor

Problems when trying to buy in HP Part Surfer

I am trying to buy a voltage regulator for my server, I already have all the required information, part number, etc.

The browser shows me a warning about a field that I cannot fill in, I cannot see any field for the quantity of parts that the warning window is asking meabout... as seen on this screenshot:
http://img213.imageshack.us/img213/7005/capturadepantalladelparzl4.jpg
http://img172.imageshack.us/my.php?image=capturadepantalladelparzx2.jpg

The warning message is on the lower right corner, claiming "Please select up to four parts orders by entering the ordering quantities in the 'Qty' field.

Where is that field at?

Thanks,

Gonzalo
2 REPLIES 2
James ~ Happy Dude
Honored Contributor

Re: Problems when trying to buy in HP Part Surfer

Hello Gonzalo,
The Quantity should appear in between the small camera icon(with a bulb) & the part #.

Instead on the partsurfer webpage, on the left hand side, you have a link to HP PARTS STORE.

I just checked it to be working ok. Could you confirm please ?

http://h20141.www2.hp.com/hpparts/Country_Choice.asp

;-) Regards.
Gonzalo Cuello
Occasional Contributor

Re: Problems when trying to buy in HP Part Surfer

Thanks for the help, but the US webpage is OK, but I need to buy it in Argentina, the web interface for when you select that country is different and is not working.
There is no 'Qty' field between the image link with the bulb and the part number.

I really need to solve this today, I actually live in Uruguay where I couldn't find the part and I'm travelling to Argentina tomorrow