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Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

 
Jim_236
Occasional Visitor

Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

This system is running Windows NT 4.0 Server. I applied a couple of security updates last night and rebooted the server and now the 3200 Smart Array controller initialization fails. It gives error: .

It never gets to Windows so I don't think it is the same as that blue screen problem for compaq arrays after applying the security roll-up. Besides I already updated the driver for that issue 3 months ago.

Also, it is not apparent how to open the case on this machine. Any hints would be appreciated.

Thanks!
8 REPLIES 8
Jim_236
Occasional Visitor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

I got the case open and moved the controller to another PCI slot and powered it on - same results.
sajjad ashraf
Occasional Visitor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

I am also getting the same error message. I cant make to boot again. Did anybody get any reply.
Kindly update.

Regards.

Sajjad Ashraf
CA1202233
Occasional Visitor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

I am also having this same failure...

My SA3200 initialization takes about 5 minutes then ;
1783-Slot 4 Array Controller Failure!


I get the same error in all of the 4 available slots.
Tarek Kawach
Honored Contributor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

Jim:


I've answered this in this following thread.

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=724218

Check it out.

Tarek.
Hey, look a light at the end of the tunnel.
BR842115
Occasional Visitor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

this is a problem with firmware on 3200.
it has been corrupted.
you will either have to replace controller or better still reprogram the firmware on the 2 earoms on 3200 with known good copy.
CA1239476
Occasional Visitor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

"reprogram the firmware on the 2 earoms on 3200 with known good copy."

Well, how can I do that? I have THREE controllers with the same problem!
CA1332223
Occasional Visitor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

same problem but with proliant 1600 and 3200 Array. 1783 array controller failure cmd=11h, err=020h

unplugged all cables from card and still got the error. i put the card in a different machine and it booted up just fine.

i flashed the bios of the array controller from

http://h18004.www1.hp.com/support/files/server/us/download/14694.html

it was running an older version.

works fine now.
Highlighted
Wanderley Ribeiro
Occasional Visitor

Re: Proliant 3000 with 3200 Array get init failure cmd=11h, err=020h

Hello Everybody...

Well... i got this same error, i was building one DL858 with one P800 controller to connect one HP StorageWorks.

There´s some tricks that you can try:

1. Change the card slot

2. Turn the server on without the cables (SAS)

3. Upgrade the Firmware, in my case i resolved the problem doing the Firmware upgrade you can take this here: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3288124&taskId=135&prodTypeId=15351&prodSeriesId=3219717〈=en&cc=us

Install some OS in your server, execute the .exe and restart the server, and finally do the smart array configuration with the Smart Array 7.70

Hugs