Proliant DL580 G2

[Sean Haymer]

Hello,

i have recently obtained a Dl580 to use as a backup server in our office, i am trying to install server 2003 however instalation stalls, i thn tried using smartstart but with no joy. does anybody have any ideas what may be wrong?

(specs: 4 x zeon 1.8ghz, 4gb ram 3x16GB raid 0 HDD)

Any help would be greatly appreciated

[Kedd Guyton]

Newer versions of SmartStart may not support a G2.

Which array controller is the DL580 G2 using?

Are you providing the F6 MSD (mass storage driver) when installing from the Windows Server 2003 CD?

At which point is the installation stalling?

[Sean Haymer]

Hi,

this is the first time i have dealt with this type of server my MD decided he would buy one of E-Bay and throw it my general direction to sort out :)

do you have the details of the driver i would need to add during instal (F6)? and where to obtain it from? it uses the hp smartstart 5i RAID controller.

the installation of windows is stalling after it has installed drivers. it installs them (or so it seems) all then sits there for hours.

Many Thanks for your help so far.

[Kedd Guyton]

All downloads for the DL580 G2 with WS03:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288116&prodTypeId=15351&prodSeriesId=316533&swLang=8&taskId=135&swEnvOID=1005

I'd recommend starting with updating all the firmware from the ProLiant Firmware Maintenance CD:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288116&prodTypeId=15351&prodSeriesId=316533&swLang=8&taskId=135&swEnvOID=1005#2913

Also, you can try the version of SmartStart that is on this page:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288116&prodTypeId=15351&prodSeriesId=316533&swLang=8&taskId=135&swEnvOID=1005#7813

Smart Array 5i driver which will need to be extracted and copied to the root of a floppy disk:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288116&prodTypeId=15351&prodSeriesId=316533&swLang=8&taskId=135&swEnvOID=1005#7813

[Sean Haymer]

Many Thanks i will try as you suggested.

also just to confirm the 5i driver comes in two parts

(Online ROM Flash Component for Windows - Smart Array 5i and SA-532 (multi-part download)

however the link appears to be broken on the second part, will this be required?

[Kedd Guyton]

There is only one download for the SA-5i driver, cp010820.exe:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=316533&prodNameId=3288116&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-40d5a8e9fd4b4ab0aba7f6c996

[Kedd Guyton · Accepted solution]

Sorry, I see the problem. The first link to the SA-5i driver was wrong.

[Sean Haymer]

many thanks once again!