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Repair the server device

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Hani002
Hani002
Occasional Visitor

‎07-17-2017 02:56 AM - last edited on ‎07-17-2017 04:01 AM by Parvez_AL

‎07-17-2017 02:56 AM - last edited on ‎07-17-2017 04:01 AM by Parvez_AL

Repair the server device

I am an engineer working in saudi aramco. we have a server device was failure last week. However, I checked the status of warranty for the device in company website is still active untill 2018. So, please advice me how can send the server to HP company to fix it.

S/N: Confidential Info Erased

Product number: 704559-421

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Jimmy Vance
Jimmy Vance
HPE Pro

‎07-17-2017 05:59 AM

‎07-17-2017 05:59 AM

Re: Repair the server device

The support forums are supported by the user community.  For warranty issues you need to contact HPE support.  Servers are not shipped back to HPE, once diagnosed and depending on the warranty, either parts will be dispatched for self repair, or parts and a technician will be dispatched to repair the system.

 

 




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No support by private messages. Please ask the forum!      I work for HPE

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