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Status code 5008 Microproliant Gen8

 
adelgado
Frequent Advisor

Status code 5008 Microproliant Gen8

Hello,

I have a Microproliant Gen8 that at boot time it remains at 70% Progress and shows status code 5008.

I can access via iLO, but can't perform any update.

I've tried removing memory, resetting NVRAM via switch 6, power off, etc. with no results. BTW, the server, when I disconnect the power, and connect it again, it boots up without pressing the power button. I think that for this reason the NVRAM is not cleared correctly. The same happens if I power off the button.

Does anybody what else could I do to revive it?

Regards,

Alex.

Senior Systems Administrator
7 REPLIES 7
Suman_1978
HPE Pro

Re: Status code 5008 Microproliant Gen8

Hi,

You may try to bring server into Base Configuration, like, disconnect hard drives, remove any external connected devices, base memory, remove pci cards and then try to boot.

For more information, please see ProLiant MicroServer Gen8 Maintenance and Service Guide.
https://support.hpe.com/hpsc/doc/public/display?docId=c03783380

Thank You!
I am a HPE employee
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adelgado
Frequent Advisor

Re: Status code 5008 Microproliant Gen8

Well,

Before posting, I already tried everything you told.

The doubt I have is how to perform a NVRAM delete.

Is supossed to put switch 6 on, power on, wait 10 sec, and power off.

Is it correct?

Regards,

Senior Systems Administrator
Suman_1978
HPE Pro

Re: Status code 5008 Microproliant Gen8

Hi,

Switch OFF the server
Turn ON switch 6
Switch ON the server
You should see an error message on screen
Again Switch OFF the server
Turn OFF switch 6
Again Switch ON the server

Thank You!
I am a HPE employee
__________________________________________
Useful Links for ProLiant Servers and Community FAQ and Rules of Participation and Servers Blog.

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adelgado
Frequent Advisor

Re: Status code 5008 Microproliant Gen8

Hi,

When I switch on the server with Switch on, there is no error.

It shows 10%, then seems to reboot, continuing till 90%.

I've tried disconnecting popwer cord, removing battery, etc.

I think is not detecting I've switched 6 on.

Do you agree?

Regards,

Senior Systems Administrator
DblDThe3rd
Occasional Visitor

Re: Status code 5008 Microproliant Gen8

ether i've got to your site at very wrong moment or all the links you have posted are all broken 

seriously !!!, I get a feeling this is deliberate so you can sell on enterprise support paks or some such nonsense 

Suman_1978
HPE Pro

Re: Status code 5008 Microproliant Gen8

Hi,

May be there was an maintenance downtime at HPESC during this weekend, so the links were not working.  I checked today, and all is well.

Thank You!
I am a HPE employee
__________________________________________
Useful Links for ProLiant Servers and Community FAQ and Rules of Participation and Servers Blog.

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adelgado
Frequent Advisor

Re: Status code 5008 Microproliant Gen8

The issue is that I don't see any error message.

Could it be that NVRAM is defected?

Thansk,

Senior Systems Administrator