ProLiant Servers - Netservers

StorageWorks seems unusable

 
Pinerolo Pileggi
Occasional Contributor

StorageWorks seems unusable

On our Server Proliant ML350 G3 we have a device to backup on tape: StorageWorks DAT 72 and the software is Tapeware.

Today morning I have restart the server. After this operation if I want to format a tape with another name this message appears: "object close" and in the section 'device' then icon of the device have near a little yellow warning symbol.
The device seems unusable.
I have done an assistant-call. I hope they'll call me soon. I think it's a very simple problem. Someone can help me, please?
Thanks,
Pileggi