System Management Homepage Problem

[Fark Mortier]

Hi all.... I have the lastest version of System Management Homepage installed, version 2.1.5.146.

When I login and get to the home page, the Overall System Status does not show any devices. It simply says "no failure/degraded items."

How can I get it to show me all of the devices with checkmarks beside them, like in this link:

http://h18002.www1.hp.com/products/servers/management/agents/screenshot.html

I would like to see all of the devices/status tabs as well.

Thanks!

Mark

[Stephen Kebbell]

Hello,

it's not just the System Management Homepage you need. You also need the HP Management Agents (part of the HP Support Pack) and the SNMP Service. Then you should be able to see a bit more.

You don't say what Server or OS you have (I'm guessing Windows)

Regards,
Stephen

[CA1413955]

i'm also having problems with my "system management homepage"

when i open it up i geta "time out" messages

(see attached)

and once i "ok" thru the error i don't get anything on the screen.. (like u do)

does anyone know why this is happening?

thansk for ur time

Justin

[Sandeep H Raman]

hello acm,

check,
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_ES050727_CW01&jumpid=reg_R1002_USEN
incase the smh version is not the latest,then install the latest version.
http://h18023.www1.hp.com/support/files/server/us/download/24587.html

srh

[CA1413955]

yeh it's the lastest version i downloaded it today..

i disabled the Version checker service and it let me in..

but still got nothing on the screen

"the agents seem to be playing up"

and yes i downloaded them as well today

i'm confussed

help!

Justin

[Fark Mortier]

I am still having the same problem as well. SNMP is running, and I have installed the HP Management Agents.

Since I have done this, I am receiving the same error as "All Computer Magic" is receiving with the TIMEOUT.

Any ideas?

Thanks,

Mark

[Sandeep H Raman]

check the snmp and agent settings for community string and trap setting.

srh

[CA1413955]

ok where do u find those settings i have looked in SMH and can't see them, where do i look ?

thanks

justin