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THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period

 
April Larocque
Occasional Visitor

THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period

THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period.
This error is showing up in the event viewer and it is on a HP Proliant ML330 G3 server.
signed, April Larocque
5 REPLIES 5
Kedd Guyton
Respected Contributor

Re: THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period

Most often the CPQCISSM error indicates that the array controller is failing.

Re: THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period

Have you booted the server to the HP Firmware cd? This will update the firmware of the hard drives?

Darren
Benjamin Rutledge
Occasional Visitor

Re: THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period

Is there anything that would make multiple array controllers fail in the same machine? I just replaced a controller in my dl380 g2 and it looked like everything was OK for a few days, but now I'm getting the error again. Any help would be appreciated. I have two brand new controllers on order but they won't be here in time if the controller is going to fail again.
Mara McCrary
Occasional Visitor

Re: THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period

I have the same thing. Is there any way to determine for sure if the controller is going bad? Or do I just have to replace it and see if that works?
Guillaume Coigné
Occasional Visitor

Re: THE DEVICE, DEVICE\SCSI\CPQCISSM1, did not respond within the timeout period

I'm running an HP DL320G5P with and extra Smart Array Controller 6400 connected to a MSA30 (SB) with 3SCSI Disks of 146GB inserted.
I have the same event that shows when the server freezes (approx once per month).
I'm also looking for help. I'll update all firmware first within 2 weeks for starters ...