ProLiant Servers - Netservers

USB KeyBoard & Mouse not recognized.

 
fitzg020
New Member

USB KeyBoard & Mouse not recognized.

Just installed window Server 03 on a Compaq ProLiant ML330 G2 previously running win3k server. When booting with USB keyboard & mouse. it funtcions through the boot.But once I get to the win logon. ERROR: "At least one service or driver failed during start up. Use evetn Viewer to examine the event log for details. Do so .. Event log says.. the following boot-start on system start drivers failed to load i804prt. When I boot with PS/2 mouse/keyboard no error messae. Once logged on I can Plug my USB Mouse and KeyBoard and there are recognized.I have searched for drivers / bios and SmartStartCD.But none seem to support WinSer03 on Proliant ML330 G2 This server will be contected to a USB KVM Switch Box..
3 REPLIES 3
Guido Elia
Frequent Advisor

Re: USB KeyBoard & Mouse not recognized.

Delete the i804prt from services
fitzg020
New Member

Re: USB KeyBoard & Mouse not recognized.

thx Guido:
When you say to delete i804prt from services. Would that be via Regedit;
HKey_Local_Machine\system\controlSet001\Control\Critical\DeviceDatabase\*CPQA0D7..
Service REG_SZ i8042prt.
I don't see it under services.msc or msconfig > services tab. It also resides under C:\Windows\servicepackfiles\i386
C:\Windows\system32\Drives
C:\Windows\DriverCache\i386.....
Sould it be under C:\windows\system32\i8042prt.?
Guido Elia
Frequent Advisor

Re: USB KeyBoard & Mouse not recognized.

It is enough to remove it from
HKLM\SYSTEM\CurrentControlSet\Services