WAN Accelerator

[CA940867]

Hi,

We have a HP DL380-G4 model 3010 WAN accelerator. It shipped with version 2.15 of the accelerator software (Linux). When the server is powered on, the software loads, and then reports "invalid hardware, not supported", and the accelerator software then reboots the server. I've tried version 2.19 of the software, and the same message appears. The unit is equipped with Bios P51-08/16/2005, 3GB, 6SI raid controller, single 3.8 GHz processor, and 4x300GB 320 ultra hotplug SCSI hard drives. Anyone see this error before?

[Deepak B. Singh]

HI
Michael

I had faced the same problem in NAS installation,check in the BIOS:- the serial no. & product ID , make sure that is correctly mention.