Windows is missing 2GB of RAM

[Roman Makosiy]

Hello,

We have two HP DL360 G3 Proliant servers and both of them have the same problem. Each server has 4x1GB RAM installed.

In BIOS I can see 4GB of RAM. BIOS RAM test is showing - OK. When Windows 2003 is booting up, in task manager I can see only 2GB of RAM. Where are other two?

HP Diagnostic for Windows Tool is showing me the following:

System Board
DIMM Slot 1 (DDR) . . . . . . . 1024 Megabytes
DIMM Slot 2 (DDR) . . . . . . . 1024 Megabytes
DIMM Slot 3 (DDR) . . . . . . . 1024 Megabytes
DIMM Slot 4 (DDR) . . . . . . . 1024 Megabytes
Does the system have ECC memory . Yes
Total Memory . . . . . . . . . . . 4096 Megabytes

Windows Memory Information (MEMSTATS.DLL was located)
Total Physical Memory . . . . . 2097048 Kbytes
Free Physical Memory . . . . . . 1791036 Kbytes
Total Virtual Memory . . . . . . 2097024 Kbytes
Free Virtual Memory . . . . . . 1953440 Kbytes

Content of MEMSTATS.DLL file doesn't make a sence. What I can see is heaps of symbols and only this:

(8PX 700WP `h```` ppxxxx ( n u l l ) (null) runtime error
TLOSS error
SING error
DOMAIN error
R6028
- unable to initialize heap
R6027
- not enough space for lowio initialization
R6026
- not enough space for stdio initialization
R6025
- pure virtual function call
R6024
- not enough space for _onexit/atexit table
R6019
- unable to open console device
R6018
- unexpected heap error
R6017
- unexpected multithread lock error
R6016
- not enough space for thread data

abnormal program termination
R6009
- not enough space for environment
R6008
- not enough space for arguments
R6002
- floating point not loaded
Microsoft Visual C++ Runtime Library

Runtime Error!

Program: ...





Please, help me

Sorry for my english

Roman

[Carlos_61]

Hi, lok at this:
http://www.brianmadden.com/content/content.asp?ID=69

[Roman Makosiy]

Hello,

Thank you for reply.

I red lots of information regarding this. I tried to play with /PAE and /noexecute switches in the boot.ini file. No result. Windows is still showing 2GB of RAM.

If I am removing 2GB of ram from motherboard - BIOS showing 2GB and Windows showing 2GB as well.

I canâ t find anything in the manual for server.

I don't know what to do

Do you have any idea?

Thanks,
Roman

[Kedd Guyton]

Windows Server 2003 Web Edition only recognizes 2GB of RAM. Is that what they are running?

[Roman Makosiy]

Hi,

I was so stupid.
It is Windows 2003 Web Edition. I should check it first

Thank you for your help