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Windows is missing 2GB of RAM

 
Roman Makosiy
Occasional Contributor

Windows is missing 2GB of RAM

Hello,

We have two HP DL360 G3 Proliant servers and both of them have the same problem. Each server has 4x1GB RAM installed.

In BIOS I can see 4GB of RAM. BIOS RAM test is showing - OK. When Windows 2003 is booting up, in task manager I can see only 2GB of RAM. Where are other two?

HP Diagnostic for Windows Tool is showing me the following:

System Board
DIMM Slot 1 (DDR) . . . . . . . 1024 Megabytes
DIMM Slot 2 (DDR) . . . . . . . 1024 Megabytes
DIMM Slot 3 (DDR) . . . . . . . 1024 Megabytes
DIMM Slot 4 (DDR) . . . . . . . 1024 Megabytes
Does the system have ECC memory . Yes
Total Memory . . . . . . . . . . . 4096 Megabytes

Windows Memory Information (MEMSTATS.DLL was located)
Total Physical Memory . . . . . 2097048 Kbytes
Free Physical Memory . . . . . . 1791036 Kbytes
Total Virtual Memory . . . . . . 2097024 Kbytes
Free Virtual Memory . . . . . . 1953440 Kbytes

Content of MEMSTATS.DLL file doesn't make a sence. What I can see is heaps of symbols and only this:

(8PX 700WP `h```` ppxxxx ( n u l l ) (null) runtime error
TLOSS error
SING error
DOMAIN error
R6028
- unable to initialize heap
R6027
- not enough space for lowio initialization
R6026
- not enough space for stdio initialization
R6025
- pure virtual function call
R6024
- not enough space for _onexit/atexit table
R6019
- unable to open console device
R6018
- unexpected heap error
R6017
- unexpected multithread lock error
R6016
- not enough space for thread data

abnormal program termination
R6009
- not enough space for environment
R6008
- not enough space for arguments
R6002
- floating point not loaded
Microsoft Visual C++ Runtime Library

Runtime Error!

Program: ...





Please, help me

Sorry for my english

Roman
4 REPLIES 4
Carlos_61
Valued Contributor

Re: Windows is missing 2GB of RAM

Roman Makosiy
Occasional Contributor

Re: Windows is missing 2GB of RAM

Hello,

Thank you for reply.

I red lots of information regarding this. I tried to play with /PAE and /noexecute switches in the boot.ini file. No result. Windows is still showing 2GB of RAM.

If I am removing 2GB of ram from motherboard - BIOS showing 2GB and Windows showing 2GB as well.

I canâ t find anything in the manual for server.

I don't know what to do

Do you have any idea?

Thanks,
Roman
Kedd Guyton
Respected Contributor

Re: Windows is missing 2GB of RAM

Windows Server 2003 Web Edition only recognizes 2GB of RAM. Is that what they are running?
Roman Makosiy
Occasional Contributor

Re: Windows is missing 2GB of RAM

Hi,

I was so stupid.
It is Windows 2003 Web Edition. I should check it first

Thank you for your help