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can you add notes to a closed request?

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Occasional Advisor

can you add notes to a closed request?

Is there a way to add notes to a closed request? Is there a config setting or a request type setting that would allow this?
3 REPLIES
Trusted Contributor

Re: can you add notes to a closed request?

No, but you can re-open the request to a step that just allows for a note and then re-close it.
Occasional Advisor

Re: can you add notes to a closed request?

OK, that's what I figured. The reopen function is a pretty blunt instrument for that type of task, we reserve it for going back to the beginning of the workflow. I guess what we could do is add a dummy step that either re-closes the request or sends it to the beginning.
Occasional Visitor

Re: can you add notes to a closed request?

Is there a way to book time to a closed request/project?