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uninstall Quality center 10.0 client side

Frequent Advisor

uninstall Quality center 10.0 client side

Does anyone have the tool to uninstell qiality center 10.0 client side

Thank you
9 REPLIES
Honored Contributor [Founder]

Re: uninstall Quality center 10.0 client side

You can get this utility from support portal

http://support.openview.hp.com

I had once attched here for v10.0....try to search in this forum
Trusted Contributor [Founder]

Re: uninstall Quality center 10.0 client side

Hi,
you can use the QCClient.msi add-in from Add-in page, when you run it after installation you will obtain the repair and uninstall choices.

Best regards,

Stepan
Frequent Advisor

Re: uninstall Quality center 10.0 client side

Hi Stepan,

I have installed QCClient.msi, but I did not find uninstall QC 10.0 utilitity
Frequent Advisor

Re: uninstall Quality center 10.0 client side

Thank you Shivaram Patil

I go to this URL: http://support.openview.hp.com, and cannot find the utillity under Software Updates , Demos & Downloads , and Software Patches . Also I search this forum using "uninstall Quality center 10.0" and do not get the utility.

Could you please tell me the utility name
Honored Contributor [Founder]

Re: uninstall Quality center 10.0 client side

Attaching here:
Trusted Contributor [Founder]

Re: uninstall Quality center 10.0 client side

Hi,
when you run QCClient.msi second time you can choose the uninstall feature.

Best Regards,

Stepan

P.S. there is no perfect uninstall utility for QC client, everytime some rests remain.
Frequent Advisor

Re: uninstall Quality center 10.0 client side

Thank you Shivaram. The file is do file (Web-based Java program run by a Web server such as IBM WebSphere; typically mapped to the Struts controller, which processes the file; used for generating dynamic Web pages.)

would you please tell me how to user it
Occasional Advisor

Re: uninstall Quality center 10.0 client side

Hi here i am attaching the actual QC 10.0 client removal tool. If this not working try below.

1) uninstall .Net framework 2.0 SP1
2) Uninstall client components by navigating to C:\ProgramFiles\Common Files\Mercury Interactive\Quality Center
3) Remove all Loader Class files under
C:\WINDOWS\Downloaded Program Files
Frequent Advisor

Re: uninstall Quality center 10.0 client side

Thank you Saphari, how to use the do file?