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ILO 3 no Java remote console keyboard response in RHEL5

W.C. Epperson
Trusted Contributor

ILO 3 no Java remote console keyboard response in RHEL5

Due to network constraints, I need to be able to do ILO remote console via a RHEL5 box. I've installed 32bit Firefox 3.6.17 and 32bit Java jre1.6.0_25 and done a shell script to run them:

#!/bin/bash
export FF32=/opt/firefox32
export JAVA_HOME=$FF32/jre
export MOZ_PLUGIN_PATH=$FF32/firefox/plugins
export PATH=$FF32/firefox:$FF32/jre/bin:$PATH
$FF32/firefox/firefox

I get to the ILO gui just fine. When I launch the Java Integrated Remote Console, I get the screen painted and can see the login prompt, but the keyboard doesn't do anything when I type. The mouse is active in the console window, and I can use the power, virtual drive, and keyboard tabs at top. I found a post about disabling persistent mouse and keyboard under Power Management-->Power Settings and did that. The only change was that now when I launch the Java IRC, I see a new "usb usb6: Controller not stopped yet!" message. I.E. after 1 launch I saw one such message on the console, after 2 I saw 2, etc.

DL380 G7 with ILO 3 v1.16 firmware

I have a bunch of these, so I really don't want to do it with port forwards and a Windows box.
"I have great faith in fools; self-confidence, my friends call it." --Poe
19 REPLIES
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Does it happen every time you open the Java RC? I've seen cases where the keyboard/mouse doesn't the first time I open RC but closing the RC session and opening it again seemed to solve it.

Also, by disabling the persistent KB/Mouse you are going to cause PnP events every time you open close RC. It is almost like having an external USB KB and Mouse that you manually attach to the server every time you open RC and de-attach every time you close RC. If Linux USB driver has a problem and it's not handling the USB PnP events correctly then, the problem could be in your OS. Try rebooting the OS and see if you get your KB/Mouse back.




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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Yes, it does happen every time I open the Java RC.

I disabled the persistent KB/Mouse based on an HP technical article on the issue. The only impact I could see was the "Controller not stopped" messages.

Rebooting the OS did not get my never-working KB "back". It did stop the "Controller not stopped" messages from printing on console every time I open the Java RC.

Thanks for your suggestions and questions. I'm willing to try anything else, within reason. This particular machine is not yet handed off to customer, so I can reboot at will.
"I have great faith in fools; self-confidence, my friends call it." --Poe
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

When you reboot the system with RC open, does the KB work during POST? I mean, if you press F9, will it go into System ROM Conf Utility?



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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

I'll check. Right now I have the persistent kb/mouse in "Enabled" state. Should I conduct further tests with that enabled, or disabled? These things take foreeeeever to post up, so I don't want to have to do two reboots per test.
"I have great faith in fools; self-confidence, my friends call it." --Poe
W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

General question: has anybody _ever_ gotten an ILO 3 Java RC to work properly from Firefox 3.6 on a RHEL5 x86_64 platform by installing 32 bit FF/Java? If this horse is dead, no point in beating it.
"I have great faith in fools; self-confidence, my friends call it." --Poe
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Keep persistent KB/Mouse enabled. If the KB works during POST then, the problem is in your OS (maybe not seeing/configuring the iLO3 UHCI controller).
If the KB doesn't work during POST then, you probably disabled some USB setting in the System ROM and you are going to reverse those settings back to default.



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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Nope, it ignored F9 and went on into OS boot.
"I have great faith in fools; self-confidence, my friends call it." --Poe
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Did you disable some of the USB settings in the ROM?



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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

You mean in the BIOS setup? No, it ignored the F9, so it didn't go into setup.

What particular settings are you thinking of? I'll have to either go to the data center (30 miles) or rig up a port forwarding scheme to get to the BIOS settings. Unless there's a

Oh, I realized that with persistent kb/mouse=enabled, I just get BIOS/post video, nothing at all once OS takes over. With disabled, I see the OS console output.
"I have great faith in fools; self-confidence, my friends call it." --Poe
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

See this thread:

http://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=1478259



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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

I only have network access to the ILO from a Linux platform, so I don't have a way to run a ".exe" program against it. I do have ssh access to ILO from the Linux box; is there a way to pump the xml in via that?
"I have great faith in fools; self-confidence, my friends call it." --Poe
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

For Linux, you can use the PERL script called locfg.pl that comes with the iLO samples for Linux.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-9ded60bd746942e18651211f51

Then, run this one and post the results here.









You said this is a DL380G7, right?



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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Can you help me just a little with how to feed that XML to the perl script? Just pipe it as stdin to
perl locfg.pl -s 10.192.254.204
?
"I have great faith in fools; self-confidence, my friends call it." --Poe
W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Got it. Yes, DL380G7.


[root@utility iloscripts]# perl locfg.pl -s 10.192.254.204 -f /tmp/xml


STATUS="0x0000"
MESSAGE='No error'
/>




STATUS="0x0000"
MESSAGE='No error'
/>




STATUS="0x0000"
MESSAGE='No error'
/>




STATUS="0x0000"
MESSAGE='No error'
/>
NAME="CQSBKT"
LENGTH="15"
VALUE="AEpBBwdQAQf/ADIQBQBI"
/>




STATUS="0x0000"
MESSAGE='No error'
/>




STATUS="0x0000"
MESSAGE='No error'
/>




STATUS="0x0000"
MESSAGE='No error'
/>

"I have great faith in fools; self-confidence, my friends call it." --Poe
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

USB is disabled in this system.

This script should enable it back.










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Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Wait a sec. I looked the wrong bit. USB is enabled in this system.

Have you tried opening Java RC from a different client? How about the .NET RC? Or Is this environment one of those 100% Windows free environments?



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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

Yes, that's what I thought, that USB was already enabled.

I previously explained why I need to be able to do this from a RHEL5 box. I've not tried Java RC from another client, but it seems to be broken in this environment. I can say that the .NET RC works fine from a Windows client when connected to the same network segment in the data center.

Thanks for your time.
"I have great faith in fools; self-confidence, my friends call it." --Poe
Oscar A. Perez
Honored Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

I found this CA. Check it out.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02852334



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W.C. Epperson
Trusted Contributor

Re: ILO 3 no Java remote console keyboard response in RHEL5

I'm running Firefox as root on the client (although I probably shouldn't be). In any case, it's not just the short-cut keys, it's a nonresponsive keyboard on the console after post that's my problem.
"I have great faith in fools; self-confidence, my friends call it." --Poe