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ILO2 Problem using Java Remote Console

 
Jason Brown
Frequent Advisor

ILO2 Problem using Java Remote Console

When I access the ILO2 features and select Remote Console (the Java option), a new screen pops open and the Java logo animation appears, then nothing happens. I have to open Task Manager to close this window. The other remote consoles (using IE) work fine. Why is the Java one an issue? Tried on serveral PC's but all same result.
17 REPLIES 17
acartes
Honored Contributor

Re: ILO2 Problem using Java Remote Console

Assuming Internet Explorer client... what version?

Also, do you have a JVM installed:
Recommended Java(TM) Virtual Machines

Client Recommended JVM
Windows XP The default JVM installed with the OS
Windows Java(TM) Runtime Environment, Standard Edition 1.4.2
Linux Java(TM) Runtime Environment, Standard Edition 1.4.2


Finally, what iLO 2 firmware version and platform?
Jason Brown
Frequent Advisor

Re: ILO2 Problem using Java Remote Console

I have IE7 which works ok and i do have the latest Java installed (V1.6.0).

Used both Windows XP SP2 and Vista Business - same results.
PeterWolfe
Respected Contributor

Re: ILO2 Problem using Java Remote Console

I would try using java 1.4.2 to make
sure that works. After installing
it, check in IE under Tools/Options/Advanced
to make sure it's being used.
Jerame
Frequent Advisor

Re: ILO2 Problem using Java Remote Console

We have been expirencing the same here at my company. Seems to happen on iLo's as well as iLo II's. IE 6 and 7. Have tried multiple versions of Java.

Doesn't matter what OS on the server, Windows, Novell or none, we get the same thing: Blank window with a Red X in the upper left hand corner!

My coworker called into HP and didn't get any resolution.

We have tried using the short name, as well as the fully qualified name. By-passing the proxy server. Adding them as trusted sites. Changing the setting for accepting cookies to the leaset secure - nothing seems to work!
Jason Brown
Frequent Advisor

Re: ILO2 Problem using Java Remote Console

Peter,

Tried your advice, still no joy with that. The java window seems to just hang. Also uninstalled all other Java items from the pc and only now have 1.4.2 installed but still have problems viewing the server. Only reason I'm trying the java option is because i'm having other problems with the remote console, getting the "Failed to connect to server. Check for available telnet connection." Have the latest firmware (1.26) which was supposed to correct this issue when using NAT and connecting to ILO2 remotely.

Thanks anyway, will keep on trying.
PeterWolfe
Respected Contributor

Re: ILO2 Problem using Java Remote Console

Turn on the Java console and see what
errors are showing up there. Maybe that
will help clear up if it's a java specific
issue or related to the general connectivity
issue
acartes
Honored Contributor

Re: ILO2 Problem using Java Remote Console

Are you browsing to the iLO using network name or IP address?

Does it make a difference?
Jason Brown
Frequent Advisor

Re: ILO2 Problem using Java Remote Console

Hi,

I'm using an ip address, don't know how to use network name, can you advise?

Many thanks.
Jason Brown
Frequent Advisor

Re: ILO2 Problem using Java Remote Console

Still having problems with this, sometimes it works, other times it doesn't. I have noew wiped my laptop, taken back to XP, new version of Java. IE7 but same problem - ah well - await next firmware update - hope HP are listening !!