Lost iLO2 licence

[Nikola Urban]

We have purchased a new DL370G6 server. We have also purchased iLO2 licence. When we received the shipment, we noticed that the license is lost.
Is it possible to obtain a new licence and what is the procedure to do that?

[Ali · Accepted solution]

HI Nikola,

please log a case with HP. You may have to provide the Proof of purchase.

HP will raise a request internally to get the lost license for you.

hope this helps,

cheers!
Aftab

[Nikola Urban]

Thanks for your reply.
We already find the licence. We were looking for a plastic card with the licence number written on it, but HP send the licence key on our e-mail address and after couple of days we notice the e-mail :)
Best regards

[Ali]

Excellent!

Good News that you have found the license. however, that's the process we follow if we lose licence key.

please don't forget to assign points if you think information provided was usefue... :)

Cheers,
Aftab