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Lost iLO2 licence

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Occasional Visitor

Lost iLO2 licence

We have purchased a new DL370G6 server. We have also purchased iLO2 licence. When we received the shipment, we noticed that the license is lost.
Is it possible to obtain a new licence and what is the procedure to do that?
3 REPLIES
Ali
HPE Pro

Re: Lost iLO2 licence

HI Nikola,

please log a case with HP. You may have to provide the Proof of purchase.

HP will raise a request internally to get the lost license for you.

hope this helps,

cheers!
Aftab
I work for HP
Looking for a quick resolution to a technical issue for your HP Enterprise products? HP Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details
Occasional Visitor

Re: Lost iLO2 licence

Thanks for your reply.
We already find the licence. We were looking for a plastic card with the licence number written on it, but HP send the licence key on our e-mail address and after couple of days we notice the e-mail :)
Best regards
Ali
HPE Pro

Re: Lost iLO2 licence

Excellent!

Good News that you have found the license. however, that's the process we follow if we lose licence key.

please don't forget to assign points if you think information provided was usefue... :)

Cheers,
Aftab
I work for HP
Looking for a quick resolution to a technical issue for your HP Enterprise products? HP Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details