iLO not reachable through network

[Gilles Dumont]

Hy there,

we have a few HP Proliant DL380 G4 Servers running in our company. Since a few days we have some problem with iLO on one of these servers.

1. iLO Firmware 1.64 when the problem occured.
2. We can go switch to iLO configuration on boot and change IP adress on Nic but it's impossible to ping that adress. Browser isn't reachable. The cable is working because I've tested it on the other servers.
3. Made a firmware upgrade to version 1.82
4. Same problem after that.
5. Also tried to change the mode to Shared Network Port and than it worked but sometimes it stops responding through network
6. Going back to NIC Mode and you can't ping it anymore.
7. Trying to get IP through DHCP doesn't work (he doesn't get any IP)
8. I've also tried to make power cycle to make a reset.
9. The lights on Switch and on Server (iLO) are blinking normally as on the other servers

Can it be that iLO is broken? Or does someone have an idea what it can be?

[Daniel Thrun]

Greetings. As long as your OS is running and OS that supports the iLO Online Configuration Utility you can install this on the Host Server OS and get configuration and or configure the iLO using XML Scripts... Try these links.
http://h18004.www1.hp.com/support/files/lights-out/us/index.html
Using the online config utility you can check and verify the entire iLO config. To me it sounds that you may have hard coded the connection speed etc that may be causing the issue. Have you also tried an auto negotiation?