Showing results for 
Search instead for 
Do you mean 

ISEE queries

SOLVED
Go to Solution
Regular Advisor

ISEE queries

Hi,

Our security had sniffed that ISEE is generating traffic to HP web site every 10 mins from HP server.

- Where can I find the documentation from HP why it is generating the traffic every 10 mins?
- Is it tunable?
- Why can't it generating the traffic to HP only when necessary?


Thanks in advance.
4 REPLIES
Trusted Contributor [Founder]

Re: ISEE queries

You are correct ISEE Clients and the SPOP both perform a health check every 600 seconds to assure they can still connect to the HP Support Center's ISEE content server.

As I remember the value is tunable, but such tuning is NOT supported.

The health checks help to assure that the ISEE Client will be able to contact HP when a real hardware incident occurs.

Take care,

frank
All knowing is doing.
Highlighted
Regular Advisor

Re: ISEE queries

Hi,

Is there a document from HP that said the health check is every 600sec?

I need to proved to our security as well as management that it is the design of ISEE and not some kind of security compromisation from the server.

Honored Contributor

Re: ISEE queries

Hi,

This is being set in: /opt/hpservices/vendors/HP_Services/vendor.prefs

[Communications]
CONNECT_FLAGS=4
POLL_INTERVAL=600

WARNING: Changing this setting would be unsupported.

Regards,
Regular Advisor

Re: ISEE queries

Thanks.

I'm surprise to see AIX and Solaris in the file.