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CL380, CR3500, Windows 2003 and Compaq Insight Agents

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CL380, CR3500, Windows 2003 and Compaq Insight Agents

I have upgraded my CL380 to Windows 2003. The CR3500 no longer shows up in the Web Insight Agents on either node of the cluster. It worked fine under 2000.

I have installed Support Pack 7.0 and 7.1. I have uninstalled the agents and reinstalled them. I updated the BIOS to the latest. The Firmware bios on the CR3500 says x2r-1, which also seems to be the latest.

Any ideas?
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Doug de Werd
Honored Contributor
Solution

Re: CL380, CR3500, Windows 2003 and Compaq Insight Agents

I believe SmartStart 5.50 was the last CD which contained Management Agents which supported the CR3500 controllers. HP no longer continues to provide updated drivers/agents for the CL380 product. To get management support for the CR3500 controllers you will have to downgrade to older agents (5.50).

Thanks,
Doug
Expert in ProLiant Clusters