3rd party monitor says power supplies are down

[REvanick]

I am working with a 3rd party monitoring tool called Whats Up Gold and trying to monitor the power supplies on a pair of Proliant DL 380. I can monitor drive utilization, memory, CPU usage but the power supplies report being down.  Looking at the errors reported by WUG, I'm seeing the following:

"Checking if device supports HP Proliant sensor status table... End Of Mib View in VarBind Device does not support HP Proliant fault-tolerant power supply status table."

Any suggestions on how I should proceed?

Thank you.

[Torsten.]

question is, what you monitor.
is the server gen8 or newer?
is your data source the os or ilo?

if gen8 or newer, consider ilo as your data source, install agentless management if needed.

[REvanick]

The server is G6

I've got SNMP set up with the the OS, running Windows Server 2008 R2

By data source, I assume you mean how am I checking the actual state of the power supply: That I'm looking at the iLO, which is iLO 2.

SNMP is configured in the services to with a community, and also configured to accept requests from the server running Whats Up Gold.

[REvanick · Accepted solution]

Turned out the answer was install the agent.

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8147bd89a8304d40822125f0a1

I was under the mistaken belief that SNMP was more universal than it is.