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HP iLO mobile app "TLS connection error, this device may not support strong TLS connections"

 
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ML110
Occasional Contributor

HP iLO mobile app "TLS connection error, this device may not support strong TLS connections"

I am trying to use the HP iLO mobile app working, with the  "Remote Console" however I am getting the following error:

"TLS connection error, this device may not support strong TLS connections"

I tried to enable AES  and now it passes the TLS negotiation but ends up with the following error:

Enforce AES/3DES Encryption -> Enabled

Error "Connect to iLO server failed. Please try again later."

Offical documenation for HP iLO mobile app
https://support.hpe.com/hpsc/doc/public/display?docId=c03211328

I am using the latest firmware and bios:

# /root/sbin/hpasmcli -s 'SHOW server'

System        : ProLiant DL380 G7
Serial No.    : CZ314407HW      
ROM version   : P67 05/21/2018
UEFI Support  : No
iLo present   : Yes

# /root/sbin/hponcfg --get_hostinfo
HP Lights-Out Online Configuration utility
Version 5.4.0 Date 8/6/2018 (c) 2005,2018 Hewlett Packard Enterprise Development LP
Firmware Revision = 1.91 Device type = iLO 3 Driver name = hpilo

1 REPLY
Ragz
Occasional Advisor

Re: HP iLO mobile app "TLS connection error, this device may not support strong TLS connections

Hi ML110,

 

I would recommend you to check the link below for detailed info on iLO3 - using encryption. 

 

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00045468en_us&docLocale=en_US

 

Meanwhile when you set the iLOs to "Enforce AES/3DES Encryption" but, the Internet Explorer browser will need the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy registry setting enabled before using this feature.

 

Regards,

Ragz

Regards,
Raghavender (Ragz)
“I am a HPE Employee”