ILO-2 Problem with virtuel media JAVA RED ''X''

[Daniel Leblanc]

I am getting a message of error,fro java but only for this action,i try remote console no problem,i upgrade the firmware,but problem still present.Look at image and tell if anybody got idee.

Daniel

[Daniel Leblanc]

I found this also in the log:
java.lang.UnsatisfiedLinkError: C:\Documents and Settings\XXXXXXXX\Local Settings\Temp\2\cpqma-158f9d3.dll: Access is denied

[KarloChacon]

hi

- have you tried another server/PC to access that ilo?

- are you using IE 7 or 6?

- which java that server has?
this one
J2SE v 1.4.2_16 JRE
http://java.sun.com/j2se/1.4.2/download.html

- does server have the latest firmware for ilo2? 1.43?

which server by the way?

regards

[Daniel Leblanc]

- have you tried another server/PC to access that ilo?Yes tried many many Server/PC...still same problem

- are you using IE 7 or 6? IE 6

- which java that server has?
this one
J2SE v 1.4.2_16 JRE
http://java.sun.com/j2se/1.4.2/download.html
Yes,it is install
- does server have the latest firmware for ilo2? 1.43?Was 1.42,during the probleme resolving upgraded to 1.43, problem still present

which server by the way?Proliant DL 380 G5

[Daniel Leblanc]

LOG:

liveconnect: Invoking JS method: document
liveconnect: Invoking JS method: URL
basic: Referencing classloader: sun.plugin.ClassLoaderInfo@a8c488, refcount=1
basic: Added progress listener: sun.plugin.util.GrayBoxPainter@1efb836
basic: Loading applet ...
basic: Initializing applet ...
basic: Starting applet ...
basic: completed perf rollup
network: Cache entry not found [url: https://XXXILOSERVERNAME/vtd140p05.jar, version: null]
network: Connecting https://XXXILOSERVERNAME/vtd140p05.jar with proxy=DIRECT
security: Loading Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loaded Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loading SSL Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loaded SSL Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loading Deployment SSL certificates from C:\Documents and Settings\YYYYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.jssecerts
security: Loaded Deployment SSL certificates from C:\Documents and Settings\YYYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.jssecerts
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment session certificate store
security: Checking if SSL certificate is in Deployment permanent certificate store
network: Connecting https://XXXILOSERVERNAME/vtd140p05.jar with cookie "hp-iLO-Login=00000000:QWRtaW5iY2s=:Ul91X2JldHRlcl8wMQ==:FDERT?&JJJUIKNGFYJJMKLJ"
network: Downloading resource: https://XXXILOSERVERNAME/vtd140p05.jar
Content-Length: 85,725
Content-Encoding: null
network: Wrote URL https://XXXILOSERVERNAME/vtd140p05.jar to File C:\Documents and Settings\YYYYYYYYY\Application Data\Sun\Java\Deployment\cache\6.0\9\2f1b7ec9-3160999b-temp
security: Loading Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loaded Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loading Deployment certificates from C:\Documents and Settings\YYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\Documents and Settings\YYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: Loading certificates from Internet Explorer TrustedPublisher certificate store
security: Loaded certificates from Internet Explorer TrustedPublisher certificate store
security: Validate the certificate chain using CertPath API
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: The CRL support is enabled
security: This certificate does not have CRL extension
security: This certificate does not have CRL extension
security: Use CRL setting from certificate
security: The OCSP support is enabled
security: This certificate does not have AIA extension
security: This certificate does not have AIA extension
security: Use OCSP setting from certificate
security: No timestamping info available
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/cdstart.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/cdstop.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/active.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/inactive.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/fdstart.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/fdstop.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/fistart.gif
Exception: java.io.FileNotFoundException: C:\Documents and Settings\YYYYYYYY\.java\hp.properties (The system cannot find the path specified)
Checking for C:\DOCUME~1\YYYYYYY\LOCALS~1\Temp\2\cpqma-158f9d3.dll
DLL not present
Loading C:\DOCUME~1\YYYYYYY\LOCALS~1\Temp\2\cpqma-158f9d3.dll
java.lang.UnsatisfiedLinkError: C:\Documents and Settings\YYYYYYY\Local Settings\Temp\2\cpqma-158f9d3.dll: Access is denied
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.System.load(Unknown Source)
at com.hp.ilo2.virtdevs.DirectIO.(DirectIO.java:87)
at com.hp.ilo2.virtdevs.MediaAccess.devices(MediaAccess.java:183)
at com.hp.ilo2.virtdevs.virtdevs.ui_init(virtdevs.java:363)
at com.hp.ilo2.virtdevs.virtdevs.start(virtdevs.java:142)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
basic: Exception: java.lang.UnsatisfiedLinkError: C:\Documents and Settings\leblanc\Local Settings\Temp\2\cpqma-158f9d3.dll: Access is denied

[Terence Tsao]

Could you power off server and remove power cable ,wait 15 sec then power on server.
I thing maybe iLO os with some issue.

[Daniel Leblanc]

Done that already and problem still present.

TY anyway.

Daniel

[KarloChacon]

hi

let me ask you

that is for remote console right?

what about virtual media? same screen?

have you tried connecting a PC next to that server? Once I had a similar issue and it was the port for remote console that was blocked

regards

[Daniel Leblanc]

I tried 3 server in the same ip range and nothing i get the same answer from the logs.

Daniel

[KarloChacon · Accepted solution]

hi

Sorry I was confused

I can see in the picture you add it is the virtual media that is not working, Remote Console is working fine. Am I right?

this is the only advisory I can find
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01075687〈=en&cc=us&taskId=101&prodSeriesId=1146658&prodTypeId=18964

virtual was working fine? and suddenly this happens? or this is the first time using it?

I also know behind a firewall ilo can have weird behaviors

regards