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02-25-2021 01:51 AM
02-25-2021 01:51 AM
Ilo 4 information page reported Unknown status UUID/Serial Number/System ROM/Backup System ROM
Hello world!
After changing S/N after repair motherboard in RBSU, all items in WEB Ilo reports staus [Unknown]
iLO report:
UUID Unknown
Server Serial Number Unknown
System ROM Unknown
System ROM Date Unknown
Backup System ROM Unknown
с7000 OA report:
Device Information
Blade Type Server Blade
Manufacturer HP
Product Name HP ProLiant BL465c Gen8
Part Number [Unknown]
System Board Spare Part Number 683821-001
Serial Number
UUID
BIOS Asset Tag i/n XXXXXX
Server Name XXX-XXXX-XX
ROM Version [Unknown]
- SSO from OA C7000 not work
- direct connect to WEB ilo work
- Reisert blade - not helped.
- Update fields in RBSU P/N and S/N - not helped
- In RBSU all items seems correctly.
????????
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03-04-2021 10:51 PM
03-04-2021 10:51 PM
Re: Ilo 4 information page reported Unknown status UUID/Serial Number/System ROM/Backup System ROM
Hello,
I think you need to power down the server, remove the profile, reboot and change UUID in the RSBU, power down the server, reapply profile, and restart.
Update the server with the latest bios.
Or follow the below link.
https://techlibrary.hpe.com/docs/synergy/shared/error/GUID-533E06A6-17F4-4132-AB10-6CF0514C3B06.html
Action
- Use the remote console and boot the server into the RBSU.
- Verify that the serial number and product ID are set correctly. This information is found on the server.
- Reboot the server.
- After the remote console messages indicate that the server is no longer in POST, refresh the server hardware.
If you are using OneView follow the below link
https://support.hpe.com/hpesc/public/docDisplay?docId=a00078777en_us&docLocale=en_US
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]