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тАО12-16-2004 03:14 AM
тАО12-16-2004 03:14 AM
RILOE Version ? Sending pages/alerts but shows green status
I have a RILOE in server in Europe. It keeps sending alerts to our IM server and paging that it's in Major status, then shortly after that it's normal.
When I check it all status is green. The only issue I can see with it is that within the Device Home page, under RILOE/General Info, the keyboard says disconnected and the Interface Status is Not Responding. However, at the bottom under Self Test Results everything (Memory, Keyboard Interface, NVRAM Interface, NVRAM Read/Write/Verify, NIC and Mouse) is green.
I'm not sure of the version of the RILOE (I or II), I'm including some specifics so that those that know may be able to tell.
Model: Remote Insight Lights-Out Edition
Hardware Version: 5.0
Serial Number: P432A0GFFNA5ZR
ROM Version: 2.41 - 8/27/2001
Thanks for your help.
Chris
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тАО12-16-2004 07:46 AM
тАО12-16-2004 07:46 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
The agents responsible for the device home page seem to think that they cannot talk to the RILOE anymore. The self test results are probably cached. You might have some success by resetting the firmware. It might help to update to the newest version while you are at it.
You can get the latest (for Windows) here:
http://h18004.www1.hp.com/support/files/lights-out/us/locate/69_5869.html
You can flash from the OS or extract the image and flash using a browser.
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тАО12-16-2004 08:44 AM
тАО12-16-2004 08:44 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
I will try it this weekend during our scheduled maintenance.
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тАО12-18-2004 02:09 PM
тАО12-18-2004 02:09 PM
Re: RILOE Version ? Sending pages/alerts but shows green status
I Terminal into the server and run the *.exe but I get an error:
The video device failed to initialize for fullscreen mode. Choose "Close" to terminate the application.
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тАО12-22-2004 09:06 AM
тАО12-22-2004 09:06 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
Hope this helps!
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тАО12-22-2004 09:09 AM
тАО12-22-2004 09:09 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
1st send the file and then choose to update.
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тАО12-27-2004 07:19 AM
тАО12-27-2004 07:19 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
I updated the Management Agents to 7.10 A and rebooted. This has cleared the issue on the RIB.
Kevin,
There is no applet to run. It's on a 2003 server, I'm not sure if that's why.
Thanks for all your help.
Chris
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тАО12-28-2004 09:28 AM
тАО12-28-2004 09:28 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=316556
Just copy the attached file to a network share, browse to it and launch. Just so long as the drivers are loaded for the RIB, RIB2, or iLo it should appear.
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тАО01-25-2005 03:22 AM
тАО01-25-2005 03:22 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
The server I have is 2003 Standard. I tried opening the attachment you included and there was just small error pop-up, not even big enough to show a message in it.
I'm going to have to set a time aside for the person in that office to be there and we'll have to reboot it and change the administrator password.
Thanks for all your help.
Chris
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тАО02-21-2005 05:29 AM
тАО02-21-2005 05:29 AM
Re: RILOE Version ? Sending pages/alerts but shows green status
I have downloaded the latest *.exe for this, and when I go to upload it, it gets to about 50% and then the page goes to a not found page.
I have also tried to create the floppies, but which file do I use?