SIM 4.2 sp2---ilo issues

[Joseph Coniglio]

My clients servers are running SIM 4.2/sp2, PSP is at 7.10 and reporting a minor error that the iLo is below rev, after updating it to 1.82 I am getting a major error in SIM with a link error. Updating to PSP 7.30 did not help neither did a loop back plug, I have also tried updating PSP 7.30 first still gets the error.

Joe

[David Claypool]

If iLO is not plugged in (why not?), then you must remove the 'Remote Insight' module to inactive in the Control Panel applet for the HP Management Agents.

[Joseph Coniglio]

Thanks David,

Could you tell me how to get to the control panel applet, I do not have access to SIM at this time it must go though the client server team.

[David Claypool]

At the system in question Start --> Control Panel --> HP Management Agents