Update ILO Amplifier Pack to 1.80: High CPU Usage - ESX

[UlrichThomas]

Feedback from HPE L1 support

"I have just received an update from our level 2 colleagues. It seems that the amplifier is affecting all the servers, that have it updated to 1.80. A new patch will be released soon as its being worked by ILO Amplifier Development team. We are also awaiting for the customer advisory to be published every moment now."

[ksram]

Hi All,

We see that the new iLO Amplifier Pack v1.81 is now released with the fix for the reported issue also with multiple enhancements and new features.

Would request you to update to the version 1.81 and share the observations.

https://myenterpriselicense.hpe.com/cwp-ui/free-software/Z7550-96934

The issue has been identified that this issue occurs most often due to a thread continuously running in a loop, without sufficient period of sleep. The high CPU utilization can be observed from the Hypervisor (e.g., ESXi), and from the iLO Amplifier Diagnostics page in the Telemetry Information section.

Advisry has been released for the same. Please refer : https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00112065en_us

Thank you

RamKS

[UlrichThomas]

Thanks for information.
Version 1.81 solved this issue for me.
Had to manual download and update because the automatic update didn't show the new release yet.

[Styx2]

Curious...how did you manually update the 1.80 to 1.81?

[UlrichThomas]

Download the update binary from the link of the previous post.

Open the amplifier pack, go to system update, select file upload as source, select the downloaded binary update, push the manual update button.

Straight forward. Took only 1 minute.

[Styx2]

Thank you

[--Matt--]

Update installed.  CPU back to normal - thanks.

Matt

[UlrichThomas]

@--Matt-- 

Did the update fixes your ILO appliance?

30 Minutes after installing the update I saw a high cpu load again, now about 25% but not 80% .

[Birchi]

Hi All,

i'm not able to download the bin file.. After I click on "Download", the following error message appears. Do you have any idea what the problem could be?

Thank you and BR

Manuel

[UlrichThomas]

@Birchi I clicked directly on the unterlined link of file. That started the download right now.