iLO Connectivity

[Rancher]

We have approximately 175 ML370 G4 servers with onboard iLo. I have been able to connect to and configure all of them except for 4. They will not even respond to a ping.

They are enabled and have active link lights.
Our WAN group has verified the port speeds and can see the links, but the switch does not see any of the MAC addresses.

How should I go about fixing this? Is there something I need to do on the server that may have been missed in the initial setup?

[pratap m keshava · Accepted solution]

Check during post if you can see ILO message. It looks somewhat like "Integrated Lights-out ILOIP [press F8]" during server boot.

If the message comes then probably ILO firmware will be up and you can configure ILO network settings and enable Lights out functionality in ILO RBSU after pressing F8 in the above prompt.

If the prompt doesn't appear ILO firmware may not be up. You can turn on the Switch (ILO security override switch) on the motherboard and flash ILO firmware. You can user either floppy or USB flash drive to flash the firmware. See the attached file which has the relevent part of the user guide to recover the firmware.

[Rancher]

Thank you so much! We tried that this morning and it did the trick!

[Rancher]

The solution given was perfect!