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тАО10-22-2004 03:43 AM
тАО10-22-2004 03:43 AM
iLO Passthrough Service Exception
Event Type: Error
Event Source: hplopts
Event Category: (1001)
Event ID: 4
Date: 10/22/2004
Time: 3:00:43 PM
User: N/A
Computer: NUNYA
Description:
Exception in Passthrough thread.
Data:
0000: 54 68 65 20 6d 61 6e 61 The mana
0008: 67 65 6d 65 6e 74 20 70 gement p
0010: 72 6f 63 65 73 73 6f 72 rocessor
0018: 20 72 65 74 75 72 6e 65 returne
0020: 64 20 61 6e 20 65 72 72 d an err
0028: 6f 72 20 28 34 32 39 34 or (4294
0030: 39 36 37 32 39 35 29 20 967295)
0038: 77 68 65 6e 20 61 74 74 when att
0040: 65 6d 70 74 69 6e 67 20 empting
0048: 74 6f 20 73 69 67 6e 61 to signa
0050: 6c 20 74 6f 20 69 4c 4f l to iLO
0058: 20 74 68 61 74 20 73 65 that se
0060: 72 76 65 72 20 69 73 20 rver is
0068: 72 65 61 64 79 2e 20 3a ready. :
0070: 3a 20 20 20 20 61 74 20 : at
0078: 53 79 73 74 65 6d 2e 45 System.E
0080: 6e 76 69 72 6f 6e 6d 65 nvironme
0088: 6e 74 2e 47 65 74 53 74 nt.GetSt
0090: 61 63 6b 54 72 61 63 65 ackTrace
0098: 28 45 78 63 65 70 74 69 (Excepti
00a0: 6f 6e 20 65 29 0d 0a 20 on e)..
00a8: 20 20 61 74 20 53 79 73 at Sys
00b0: 74 65 6d 2e 45 6e 76 69 tem.Envi
00b8: 72 6f 6e 6d 65 6e 74 2e ronment.
00c0: 47 65 74 53 74 61 63 6b GetStack
00c8: 54 72 61 63 65 28 45 78 Trace(Ex
00d0: 63 65 70 74 69 6f 6e 20 ception
00d8: 65 29 0d 0a 20 20 20 61 e).. a
00e0: 74 20 53 79 73 74 65 6d t System
00e8: 2e 45 6e 76 69 72 6f 6e .Environ
00f0: 6d 65 6e 74 2e 67 65 74 ment.get
00f8: 5f 53 74 61 63 6b 54 72 _StackTr
0100: 61 63 65 28 29 0d 0a 20 ace()..
0108: 20 20 61 74 20 68 70 6c at hpl
0110: 6f 70 74 73 2e 50 61 73 opts.Pas
0118: 73 74 68 72 75 2e 4c 6f sthru.Lo
0120: 67 45 78 63 65 70 74 69 gExcepti
0128: 6f 6e 28 45 78 63 65 70 on(Excep
0130: 74 69 6f 6e 20 65 2c 20 tion e,
0138: 45 76 65 6e 74 4c 6f 67 EventLog
0140: 45 6e 74 72 79 54 79 70 EntryTyp
0148: 65 20 74 79 70 65 2c 20 e type,
0150: 53 74 72 69 6e 67 20 65 String e
0158: 78 63 65 70 74 69 6f 6e xception
0160: 4d 65 73 73 61 67 65 2c Message,
0168: 20 49 6e 74 33 32 20 6d Int32 m
0170: 73 67 4e 75 6d 62 65 72 sgNumber
0178: 29 0d 0a 20 20 20 61 74 ).. at
0180: 20 68 70 6c 6f 70 74 73 hplopts
0188: 2e 50 61 73 73 74 68 72 .Passthr
0190: 75 2e 50 61 73 73 74 68 u.Passth
0198: 72 75 54 68 72 65 61 64 ruThread
01a0: 28 29 ()
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тАО10-22-2004 06:42 AM
тАО10-22-2004 06:42 AM
Re: iLO Passthrough Service Exception
- 1.50 firmware minimum version
- iLO Advanced or Evaluation License
- Passthrough Configuration enabled or automatic
- Terminal Services Port (default 3389)
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тАО10-22-2004 07:25 AM
тАО10-22-2004 07:25 AM
Re: iLO Passthrough Service Exception
To summarize firmware/patch/driver levels, these servers are running the latest everything. Latest HP firmware and drivers and the latest Microsoft patches.
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тАО10-25-2004 02:27 AM
тАО10-25-2004 02:27 AM
Re: iLO Passthrough Service Exception
Can you post the incident number here?
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тАО10-25-2004 02:44 AM
тАО10-25-2004 02:44 AM
Re: iLO Passthrough Service Exception
Ticket number is: 3208223724
I worked the HP Support quite a bit last week, however they were "going to call me back" and I haven't heard from them since.
I'm going to give them until 12:00PM EST today and then call them back.
This is a strange issue and I appreciate everyone looking at this.
Wish me luck - when I get a solution I will update this thread.
Thanks.
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тАО11-02-2004 01:13 AM
тАО11-02-2004 01:13 AM
Re: iLO Passthrough Service Exception
Here are the steps:
1. Disable the ILO Passthrough service, hplopts, in Services.
2. Power off the server.
3. Log into the ILO from a workstation
4. Set the ILO Passthrough Configuration to either Enabled or Automatic under the Administration/Global Settings screen. If the ILO was already set to Enabled or Automatic, first set it to Disabled and apply the setting to force a reset of the card.
5. Power up the server and set the ILO Passthrough service to Automatic and then start it.
Not exactly the "fix" I was hoping for, but it seems to correct the problem.
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тАО11-11-2004 01:43 PM
тАО11-11-2004 01:43 PM
Re: iLO Passthrough Service Exception
If you reset the host server (do not remove AC power because this resets iLO, too), does this fix the problem? I'm not suggesting this as a long-term fix, by the way.
The HP developer responsible for the pass through component is looking into a solution to this problem. It will likely be an update to the terminal services pass through component. Stay tuned...
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тАО11-12-2004 02:24 AM
тАО11-12-2004 02:24 AM
Re: iLO Passthrough Service Exception
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тАО04-14-2005 05:37 AM
тАО04-14-2005 05:37 AM