Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

ÿ characters added to serial number

sgunelius
Valued Contributor

ÿ characters added to serial number

I've recently gotten my dedicated server back online for our SIM console and installed/configured 5.0 with the latest support agents for my ProLiant servers (7.90 for newer and 7.60 for legacy systems) and noted that my oldest servers, 6400R/6500's, now show a serial number that has several ÿ characters appended.

It's not a big deal since I already have the correct information in my inventory, it's just odd. Has anyone run across this and know how it may be rectified? Thank you very much.

Scott
1 REPLY
Dean Farrington
Occasional Advisor

Re: ÿ characters added to serial number

I recall a similar issue with one of our servers. I beleive there was an entry in the bios that stored the number that had somehow acquired the offending characters. Once I went in there and changed it, they stopped showing up in HP SIM.