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1785 Drive Array Not Configurer - How to Not receive the alert on a server

Guillaule
Frequent Advisor

1785 Drive Array Not Configurer - How to Not receive the alert on a server

Hi

 

I've a server on a remote office where we have remove the tape libray so now, at each restart( WSUS update), i receive a POST Error 1785 Drive Array not configured

PS : I cant' remove the raid card inside since there is no IT gyus on this remote office


So i want to not receive thios error on this server, is it posible to filter it ?

 

Thanks

Regards

13 REPLIES
Andrew_Haak
Honored Contributor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

This is a post error, not a real error. Look in the System Management Homepage and look for the log enties and clear them. 

 

Kind regards,

Andrew
Guillaule
Frequent Advisor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

hi

 

thanks for your answer but i know it's not a real error .. but at every restart (for WSUS for example), it appear and generate an alert that's why i would like to disable it on HP SIM on this specific server if if it's possible (filter snmp ... something like that)

 

Thanks

regards

Andrew_Haak
Honored Contributor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

Did you check the log on your server, clean the IML to get rif of the event.  If the log is empty you can try to reinstall or update you agent software.

 

Kind regards,

Andrew
Guillaule
Frequent Advisor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

hi

 

 

yes i receive an alert in the IML, i just want to not receive alert in HPSIM seems it s not, as you said, a real alert


Thanks

regards 

Andrew_Haak
Honored Contributor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

Hello again,

 

Can you post an screenshot of the System Management Homepage of the server concerned ?

 

Kind regards,

Andrew
Guillaule
Frequent Advisor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

in attachement the warning i received in hp sim

Andrew_Haak
Honored Contributor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

Helo again,

 

That is not the System Managment homepage that's the event. The System Management Homepage is located on the destination server on http://machinename.fqdn:2381

 

On this page you can see the status of your server, if you choose Logs from the menu and look for the Integrated Management Log entry there you should find your Post error. From here you can clear the event. If the event is cleared you won't get the post error in SIM every time you restart the server or restart the HP agents.

Kind regards,

Andrew
Guillaule
Frequent Advisor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

hi

 

i've alrerady clear the IML but i still receive post error at each restart since, in my mind,  it seems to do it's own diagnostic so generate an error since array is no more configured

Andrew_Haak
Honored Contributor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

So you clear the IML and then it becomes green, after a reboot the status is Yellow again ?

Kind regards,

Andrew
Guillaule
Frequent Advisor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

hi

 

i'll give you an update on Monday after restart


Regards

Guillaule
Frequent Advisor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

Hi

 

Server restart this week end so i received an email fro mHPSIM and an Event 

 

Event Name: (SNMP) POST Errors Occurred (6027)

URL: https://xxx.xxxx.xxxx..xxxx2381/

Event originator: xxxxxx

Event Severity: Minor

Event received: 26-Oct-2014, 00:24:38

 

Event description: One or more POST errors occurred.  Power On Self-Test (POST) errors occur during the server restart process. Details of the POST error messages can  be found in Integrated Management Log

 

 

Health status is green

 

So the pb is .. how to not receive this event drom tis particular server ?


Regards

Andrew_Haak
Honored Contributor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

Hello again,

 

I looked at earlier posted solutions.  Please look at http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/POST-Error-1785-Drive-Array-not-Configured/td-p/5279455

Your problem seems to be solved here. Look at the section about an array controller with no or unconfigured disks .

Kind regards,

Andrew
Guillaule
Frequent Advisor

Re: 1785 Drive Array Not Configurer - How to Not receive the alert on a server

Hi thanks

 

so .. it seems there is  no real solution ... 

This error message occour, when a smart array controller find no configuration on the drives.
You will allways get it on the very first boot.
Or if you have a unused array controller in the system, then you will get it on all boots.