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5.1 upgrade -- high CPU and services are not available

Kevin Kelling
Super Advisor

5.1 upgrade -- high CPU and services are not available

Upgraded from SIM 5.0 SP4 to 5.1 on Windows 2003 (local SQL 2000).

After the upgrade I see high CPU from MXPASSWORD.EXE and MXDOMAIN.EXE. The web console is not available and not emails are being sent for events.

I did a search here and couldn't find anything relevant.

Looking for ideas :) Thanks!
2 REPLIES
Kevin Kelling
Super Advisor

Re: 5.1 upgrade -- high CPU and services are not available

OK -- I found the upgrading to 5.1 thread which really scared me.

I tried running the mxinitconfig -a command and afterwards the web UI became available.

Looks like I was one of the lucky ones after all.

I'm going to move SIM to a VM so we can better deal with this in the future.
dunnie morgan
Occasional Advisor

Re: 5.1 upgrade -- high CPU and services are not available

My upgrade to 5.1 when south as well...after running mxpassword to sync the password I then ran the mxinitconfig -a successfully! After a reboot SIM was back up and running. Funny thing is, the logs note it failed to upgrade to 5.1, but in help,about it shows that it did??? I can see a few added/updated features so it must have been sucessful.

This software is getting on my last nerve!