Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

A communication error has been detected / Power Or Thermal Events

Jay Griffin
Occasional Advisor

A communication error has been detected / Power Or Thermal Events

I have a server that I am getting communication errors on.  It says the event category is Power or Thermal Events.

Description A communication error has been detected
Event Category Power Or Thermal Events


Problem Description: Unable to log in to Management Processor 10.1.12.9 in server iloBESX1 due to incorrect or missing credentials.
Recommended Actions: Please check if valid management processor credentials are configured in Options->Security->Credentials or Options->Power Management.

 

I can browse to the ilo port and login, so I believe the credentials I have setup for the server are working.  Any ideas why I would be getting this?

HP IC is 7.6

Server is a Proliant DL380 Gen 9.

1 REPLY
RR33
HPE Pro

Re: A communication error has been detected / Power Or Thermal Events

Please check if you can login to the ILO GUI and able to generate AHS logs.

If you are getting any errors there, check on ILO FW. It should NOT be more than 2.54.

You may also try re-configure ILO if access problem due to ILO credentials.

Are we using any LDAP credentials?

I´m a volunteer in the HPE Forum.
If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The opinions expressed are the personal opinions of the authors, not of Hewlett Packard Enterprise.