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ASR Event Alert

Patrick Matthews_3
Occasional Advisor

ASR Event Alert

I recently had a server that encounter a ASR event, the rebooted, and an alert was triggered. I can not find anything anywhere that explains why this happened. Is there some sort of log that will explain WHY this occurred. The Integtrated Management log has an entry explaing that it DID occur but not WHY it occurred. The trap staes the same thing as the IML. I want to know what caused it i.e a Thermal Threshold exceeded, a power surge, whatever. Where can I find this information? There is nothing in the event log other than "the previous shutdown was unexpected"
2 REPLIES
David Claypool
Honored Contributor

Re: ASR Event Alert

Most likely the ASR occurred because of the watchdog timer. It's like a heartbeat that the Advanced Systems Management Controller receives from the HP Health application (sysmgmt.sys in Windows or hpasm in Linux). When that heartbeat stops, it indicates a system freeze or possibly a BSOD. In any case, the system was in a state that no diagnostics are available and therefore not provided. This is as opposed to an ASR Thermal Shutdown which is identified as such.
H.Y. Yiu
Frequent Advisor

Re: ASR Event Alert

did you find any info in the servers (hardware) integrated log? you can find it in system management home page - logs - integrated management log