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Access problems "You are not authorized to view this page"

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Andrew Quinlan
Occasional Advisor

Access problems "You are not authorized to view this page"

When i use a web browser on my local pc to connect to HP SIM (v5) i am able to view the status of individual servers. However, when i then click a server to view the sytem home page i often get the error message "You are not authorized to view this page". I have the latest 7.7 agents running. I am also able to connect to the system home pages for servers if log in directly to HP SIM server. However i am unable to connected to them via web interface on my local pc.

I always use a domain admin account to login to HP SIM.

Any Idea's

Thanks

Andrew
2 REPLIES
Daniel Leblanc
Honored Contributor
Solution

Re: Access problems "You are not authorized to view this page"

Please verify you're option on you're browser,IE6sp1?>TOOL>Internet Option>Advance>SECURITE, i know it to deal with securite feature ,browser does it activate the cookie.

Something like that

Dan

DOn't ferget you points
Lisandro Dugarte
Frequent Advisor

Re: Access problems "You are not authorized to view this page"

I'm only on my first steps with SIM, but I think you could have a trouble with the Trusted System Certificates. Take a look at Options->Security->Trusted Certificates and check that your SIM Certificate is configured used in your System Management Homepage's Client Servers.
Regards