Server Management - Systems Insight Manager
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Account Lockout

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Koonan
Occasional Advisor

Account Lockout

When I installed SIM I used my account, not knowing any better. After finding that my account was being used as a service account, I changed it to another user. Now that I have changed my password our SIM server is locking my account out. What else do I have to change to clear this up?
2 REPLIES
Aravindh Rajaram
Honored Contributor
Solution

Re: Account Lockout

SIM uses windows authentication to connect to the database (I hope that you use SQL as the database). If you do change the password then you will have to run the following two commands to get HPSIM work again.

mxpassword -r -x MxDBUserPassword
mxpassword -a -x MxDBUserPassword=

Koonan
Occasional Advisor

Re: Account Lockout

Thanks, I finally found that. I wish this part was document better.

Thanks.