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After ASR, server still reports "Degraded" even after IML cleared

ChristianWickham
Frequent Advisor

After ASR, server still reports "Degraded" even after IML cleared

We have had problems with lots of servers rebooting with an ASR caused by iLO 1.81 firmware rebooting servers (Customer Advisory c01802766) and so we have multiple servers that still have a health status of "Minor". I have marked ASR entries in the IML as repaired, tried clearing the logs, and tried even deleting the server from HP SIM and re-detecting it.

When I get to the System Management Homepage of any of these systems, it reports that ASR Condition is "Degraded", but pressing the "Clear" button does nothing, changing to disabled and pressing "Set" button does nothing - I am logged in as an Administrator.

How do I clear this status?
3 REPLIES
ambot13
Occasional Visitor

Re: After ASR, server still reports "Degraded" even after IML cleared

I was able to clear mine just now by following the link off the main SMH page to the ASR page. At the bottom of that page, there is a reset button, and that's what worked for me.
priceth
Occasional Visitor

Re: After ASR, server still reports "Degraded" even after IML cleared

The Reset button cleared my degraded condition as well.

Re: After ASR, server still reports "Degraded" even after IML cleared

Have you tried resetting the ILO?  This cleared up that same problem for me.