Agent 8.0.0 on ESX: beware

[Olivier Masse]

Just thought I should post this in case someone searches for a similar issue in the forums, or an HP engineer reads this.

The 8.0.0 agent for VMware ESX no longer reported the "NIC Connectivity Lost" trap to my SIM 5.2 server. By sniffing the network packets between the two, I found out what I think the problem is, as it reports event #18011 instead of #18006 as it should and 18011 is not defined in the cpqnic MIB.

I wasted enough time on this today and no longer have the patience to sit through 1st level support to explain this, so I've gone back to 7.9.1 which works and I'm happy.

Olivier

[Robert Brooks_1]

What version of ESX?


-- Rob

[Olivier Masse]

3.5

[Rob Buxton]

Keep an eye out for a MIB update for HPSIM. Maybe they'll fix the MIB.
Interesting if this is just ESX or if other OSes suffer the same issue.

[Change_happens]

did u check the same in 7.91? is that reporting it 18006. i m asking it just for my curiosity.
I found so many other issues also with agent 8.0 this is an addition to them.

[Olivier Masse]

I just confirmed using tcpdump, this one sends 18006 as soon as I unplug the NIC using Virtual Connect (it's in a Proliant Blade). I clearly remember that the 8.0.0 agent was sending 18011.

The Linux trap IDs document for 8.0.0, dated Feb. 2008, does mention that it should be 18006, as traps >18010 are not defined:
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00760188/c00760188.pdf

[Olivier Masse]

I've just opened a case on this today. I'll keep you posted.

[Jesse Rink]

Any update to this?

I have 8.0 agents on my esx 3.5 server and now when I reboot my VMs HPSIM no longer seems to notice the server is offline.

[Olivier Masse]

I opened a detailed call on the ITRC, and never got any follow-up although it's been open for a week now. I don't feel like pushing further as 7.9.1 works well for me. At least the call will end up logged somewhere.

Olivier

[Olivier Masse]

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