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Server Management - Systems Insight Manager
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Agent Trust Errors driving me koo koo

 
jernatety
Occasional Advisor

Agent Trust Errors driving me koo koo

We have Insight manager vers 5.0 sp5 installed on server xxxxx. Plugin applications installed:

HP Server Migration Patch 2.0.2
HP Virtual Machine Mngmnt Pack 2.0.2
HP Blade System Integrated Manager 2.1

We have server xxxxx do a network discovery of all hp servers.

Hardware checks out with green check. SW checks out with blue i. Checking System management homepage/version control agent, I see I have only two items which do not check out positively; "Online ROM Flash Component for Windows- Compaq Integrated Smart Array Controller vers 1.50" and "Online ROM Flash Component for Windows - HP ProLiant CL380/DL380/ML370 (P17)vers. 2002.12.18.".

I deploy the update packs seperately to to each item in question. Both fail. This is happening for several servers. Why is this not working? Is there a hardware/software or /firmware incompatibility which will not allow for the upgrade? We're spinning our wheels here.

Please help