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Server Management - Systems Insight Manager
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Approx. 150 Servers in Minor Health Status, but can't find anything wrong.

 
Darren Z
Frequent Advisor

Approx. 150 Servers in Minor Health Status, but can't find anything wrong.

A few weeks ago I noticed that my Minor Health Status group was growing pretty fast. When I click on the HS Minor icon for these servers there is either nothing wrong or Version Control Agent is in a Minor or Major status.

The servers seem fine and I am am polling the servers regularly and there status doesn't change.

Most of these servers are on 7.4 and the SIM server just went to SP5. There are a lot of changes going on in the environment, so its hard to pinpoint what it is.

Any help appreciated.
5 REPLIES
James Kennedy_4
Trusted Contributor

Re: Approx. 150 Servers in Minor Health Status, but can't find anything wrong.

Do you have all the ILOs and NICs plugged in. You'll get a minor if you don't plug in all of them.
Darren Z
Frequent Advisor

Re: Approx. 150 Servers in Minor Health Status, but can't find anything wrong.

iLO's don't have a Network Cable because they are disabled and extra NIC ports don't have a Network Cable because they are disabled.

If you disable them, then the HP Agents will no longer report issues with them, "Media Disconnected".

In any case here is what I know thus far. It only seems to affect my DL380 G4's. Also to clarify what I am seeing.

In SIM under Minor/Degraded Yellow Traingle I have about 150 servers. On a majority of them I don't know what's Minor/Degraded. When I say that, I mean I then go to the servers System Management Homepage and nothing everything is green except in some instances I have Major or Minor/Degraded alert on Version Control Agent and Version Control Agent shouldn't affect HS status in SIM; only SW status in SIM.
Neal Bowman
Respected Contributor

Re: Approx. 150 Servers in Minor Health Status, but can't find anything wrong.

Darren,
Have you checked the contents of the Integrated Management Log Viewer. I have seen several instances where the System Management Homepage shows the logs are in a green status, but when you actually view them, there are events that have not been cleared.

Also, if you are using Version Control, and have updated your repository with a firmware update for system, array, or ILO, it will report the server in a minor (yellow) status until you have updated the firmware.

Neal
James Kennedy_4
Trusted Contributor

Re: Approx. 150 Servers in Minor Health Status, but can't find anything wrong.

Also, something new since 7.3 I beleive. If you have a NIC disabled, but its still part of a team, it will also throw a minor error on the team. I'm guessing you aren't using teaming though.
Darren Z
Frequent Advisor

Re: Approx. 150 Servers in Minor Health Status, but can't find anything wrong.

I've found this issue. After calling HP they had me drill down in every category on the System Management Homepage even though they were green. What I found was under "Remote Insight" the "NVRAM Write/Read/Verify" was 'Orange'. This was most likely due to the Firmware updates I pushed not to long ago. In any case clicking 'Reset Remote Insight' fixes the issue. I then created a script to reboot all the RILOEs that were affected.