Hi all
The same situation is here.
I tried the following without any success:
1) changed download time from midnight (CEST, is 22:00 UTC) to 20:00 (18:00 UTC)
2) configured the VCRM- Service to run under an administrative acc (as suggested in thread
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=860709)3) Updated to HP SIM 5.1SP1
4) Tried (in cooperation with our networking team) with and whithout using our proxy, using a networking route directly to the internet using only NAT and bypass our firewall. Everytime the same....
5) deleted all files within this directory:
It wroted the file catalogindex.xml (around 6KB) and the file catalog.xml (around 6MB)
one or two minutes later, the file catalog.xml was deleted (or anything like this, and the error message occured again.
In the log is written, that "there was a problem with a downloaded file cp00xxxx.exe and the file has been deleted....."
the files were:
- cp007976.exe
- cp001856.exe
- cp001139.exe
- cp000735.exe
5a) I then downloaded those files manually and restarted the "update from hp.com now"
This failed with the same behaviour as before but, without the mentioned files (well, they are existing now, aren't they :-/ )
Several things that I've seen, while browsing ftp.hp.com:
1) in the mentioned path (C:\hp\hpsmh\data\webapp-data\vcrepository) I found an empty file catalog.xml which is emtpy... (Could that be one reason?)
2) There are several folder twice or more times whith similar names. For example:
- Path
ftp://ftp.hp.com/pub/servers/software/ :
- WindowsIntegerity
- WindowsIntegrrit
- Windowsintergity
- WindowsIntegrity
seems not to be likely for a company as like HP to show that there is likely a chaos in their structure... ;-)
(This is only ONE example, there are many more....)
Dear HP: what can we provide more on information to resolve this?
BTW: Is there a way to reduce the severity to something LESS than critical?
(I'm not amused to wake up every night by a ringing pager for something that isn't really critical, and my colleagues are requesting my head cutted off, if this doesn't stop....)
Regards
Jimmy
