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Broken links

Alan Fargusson
Occasional Contributor

Broken links

HP SIM (version 6.2) reported a memory error on one of our vPars, and in the message has a link to docs.hp.com.  This link is redirected to a document that isn't very helpful for finding the error.  My question: are the links fixed in SIM 6.3? 

8 REPLIES
BPE
Esteemed Contributor

Re: Broken links

Are you sure that SIM generated the link to the document?
If the link is included in the event details. e.g. repair details
You should verify the WEBES/ IRS version. HP recommended to update WEBES once year in the past.

But I guess Murphy's Law can be applied in case the document moved during the ITRC to HPSC migration.
BPE
Esteemed Contributor

Re: Broken links

Are you sure that SIM generated the link to the document?
If the link is included in the event details. E.g.. Repair details
You should verify  the WEBES/ IRS version. HP recommended to update WEBES once year in the past. 

 

Murphy's Law can be applied in case the document moved during the ITRC to HPSC migration (20. June 2011) .

Dennis Handly
Acclaimed Contributor

Re: Broken links (docs.hp.com)

>in the message has a link to docs.hp.com.

 

Did it also provide a document title?

 

>in case the document moved during the ITRC to HPSC migration (20. June 2011) .

 

No, the docs.hp.com was moved to BSC last year.

(You do know you can edit your replies and don't need to create another reply?)

Alan Fargusson
Occasional Contributor

Re: Broken links (docs.hp.com)

There is no document title.  There is only a link.

Alan Fargusson
Occasional Contributor

Re: Broken links

It does look like the message is from WEBES.  I am running whatever came with HP SIM 6.2.

Dennis Handly
Acclaimed Contributor

Re: Broken links (docs.hp.com)

>There is only a link.

 

Perhaps there is a name encoded in the link that can be searched?  What is the bad link?

Alan Fargusson
Occasional Contributor

Re: Broken links (docs.hp.com)