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тАО08-29-2007 05:02 AM
тАО08-29-2007 05:02 AM
Can not update drivers: required hardware is not present
I've seen others having this issue, but have not found a fix for mine . . . I have a DL385 G2 - Win2K3SP2, Nothing too special about this server except we uses P2P instead of doing a fresh build... I have 10 other exact same hardware - similar SW servers with no driver issue . . . This server is reporting that I have:
HP Proliant ATI RAGE XL Video Controller Driver , and HP Proliant Smart Array Device Manager Extension for Window Server taht are out of date. The version control agent is yellow flagged on these two, and the solution of deleting the "Discovery" directory did not fix it (as suggested here: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01092497&dimid=1445541780&dicid=alr_jun07&jumpid=em_alerts/us/jun07/all/xbu/emailsubid/mrm/mcc/loc/rbu_category/alerts ) . . . I think it might have something to do with having used P2P?
Anyone else out there find any other solutions? I can't find an easy ways to un-install those drivers, and it makes the HPSIM flags pretty much a waste of time if I always have yellow flags that don't mean anything . . .
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тАО08-29-2007 12:21 PM
тАО08-29-2007 12:21 PM
Re: Can not update drivers: required hardware is not present
What happens if you try and update the driver using the VCA?
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тАО08-30-2007 01:45 AM
тАО08-30-2007 01:45 AM
Re: Can not update drivers: required hardware is not present
The release notes for VCA version 2.1.9.790 say
"Fixed a defect where Version Control Agent (VCA) incorrectly reports an inactive or obsolete Software and Drivers that are not actually required to be installed on ProLiant Servers, causing Overall status display as yellow (Degraded)."
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тАО08-30-2007 01:53 AM
тАО08-30-2007 01:53 AM
Re: Can not update drivers: required hardware is not present
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тАО08-30-2007 02:10 AM
тАО08-30-2007 02:10 AM
Re: Can not update drivers: required hardware is not present
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тАО08-30-2007 03:14 AM
тАО08-30-2007 03:14 AM
Re: Can not update drivers: required hardware is not present
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тАО08-30-2007 04:14 AM
тАО08-30-2007 04:14 AM
Re: Can not update drivers: required hardware is not present
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тАО09-05-2007 08:28 AM
тАО09-05-2007 08:28 AM
Re: Can not update drivers: required hardware is not present
P2P is definetly the cause ...we use Ghost and Sysprepped images (HP does not support ghost)but were able to recreate the problem with P2P to they would support us.
I've had a case opened for months and they still haven't found the fix. I will let you know if they find something!
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тАО09-05-2007 08:30 AM
тАО09-05-2007 08:30 AM
Re: Can not update drivers: required hardware is not present
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тАО09-05-2007 09:47 AM
тАО09-05-2007 09:47 AM
Re: Can not update drivers: required hardware is not present
tested with the DL385 G2 and BL465c:
* reboot your server into safe mode
* rename the c:\windows\system32\drivers\ati2mpad.sys to ati2mpad.sysold
* reboot.
no functionality is lost on these servers.