Server Management - Systems Insight Manager
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Re: Can't log in to SIM 5

 
Tom Barkanic
Occasional Contributor

Can't log in to SIM 5

After upgrading to SIM 5 from SIM 4.2 on a RH 3 Linux system I cannot log in to the web site. I get the log in screen but after typing the user name and password I get a HTTP 404 error window from Tomcat that says "/mxportal/settings/MxNotAuthorized". (See attached screen shot.)
2 REPLIES 2
David Claypool
Honored Contributor

Re: Can't log in to SIM 5

Confirm user settings using mxuser, found in /opt/mx/bin. Read the man page on your system or find it in the Information Library from http://www.hp.com/go/hpsim
Tom Barkanic
Occasional Contributor

Re: Can't log in to SIM 5

The settings for root look normal to me.

mxuser -ld root
User name :root
Config Rights :full
Full name :
Phone number :
Email address :
Description :Default Full Rights user added by HP Systems Insight Manager
Creation time :Jul 26, 2005 5:50:58 PM
Created by :root
Modification time :Aug 9, 2005 4:38:47 PM
Modified by :root
IP Ranges Included:null
IP Ranges Excluded:null


I just upgrade to SIM 5 two days ago so the account doesn't look like it's changed since the old version.

Thanks,
Tom