Can't seem to start Insight Manager

[Todd Snyder_4]

I had in fact made a typo, and a mistake all at the same time

I had tried http://localhost:280 and http://localhost:50000 ... having now tried https, I get the same results unfortunately

netstat gives me nothing on ports 280 or 50000

however, in the process of that, I did notice that I have a lot (hundreds) of mxinventory.exe processes running.

mxpassword, mxdomainmgr and mxinventory seem to be chewing up the processor as well .. has 2 of them spinning at 100% right now.

I've stopped all the services to keep this box running its other stuff correctly in the mean time.

Wondering if I should just uninstall and give up, maybe try it under Linux?

[Adrian Soosay]

Hi COnner,
Taking into account what you had mentioned, I checked the application log and there were Warning, Error and Information message occuring every few minutes. There are as follows:

Warning --> Restarting MxDomainManger
Error --> com.hp.mx.database.dbVerificationException: Error loading database....
Information --> Restart was successful

All these three messsage source is HP SIM.

Please advise. Thank You.

[Shawn Nicholson]

I have had this same problem,mine was caused by changing my network password that the HPSIM ran under. I think what you need to do is reset the password to the database. If you are running version 5 you can do this by running the following command at a command prompt MXpassword -g when the GUI opens choose modify and then choose MxDBUserPassword and change the password to the current password the services are running under. Hope this helps.

[Adrian Soosay]

Hi Shawn,
Now that you mentioned password, I remembered that we had changed the password for the a/c which I had used to startup the HP SIM. After following your advise and changing the MXdbuserpassword, it now WORKS! Thanks to you and all forumers for your sincere assistance.

[C0nner · Accepted solution]

Glad your up and running..

in hindsight we should have taken our clue from "stopped working after a month". :)

[Todd Snyder_4]

I tried the same thing, but I'm still getting stuck with the "Checking HTTP server status" and no responses on the web page.

If you'd like to close this thread I can move my question to my own thread since the original problem is resolved and I'm just a tag along.