- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- Server Management - Systems Insight Manager
- >
- Re: Cannot access VCRM via HP SMH
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-08-2010 01:17 PM
тАО10-08-2010 01:17 PM
Cannot access VCRM via HP SMH
"A timeout occurred while loading data for the HP System Management Homepage which may result in missing or incomplete information. See the HP Sytem Management Homepage log for additional information."
I am trying to login to the SMH so that I can configure and populate the VCRM repository with a PSP. After clicking on the OK button, I only have one item listed on the SMH and their is no VCRM items listed. I can navigate to the SMH Log and the following error exists:
MAJOR 10/8/2010 5:04:49 PM
UI Webapps Loading Timeout -- Nav Load Time: 20s [Webapps-List: HP Insight Diagnostics;hpwbem;WBEMNetwork;WBEMServer;WBEMStorage;vcrepository]
Why can't I get to the full SMH
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-10-2010 03:01 PM
тАО10-10-2010 03:01 PM
Re: Cannot access VCRM via HP SMH
There's a bug in older versions of the VCA which stop it from working.
There are threads in here about how to check if this is an issue and the cause.
Quick workaround, try restarting the VCA Service. If that hangs use Task Manager to kill the vcagent.exe. Start the service and then browse to the VCA.
Once done retry the operation above.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-11-2010 05:04 AM
тАО10-11-2010 05:04 AM
Re: Cannot access VCRM via HP SMH
Only items that appear on the SMH are the Overall System Health Status, Component Status Summary, and Network boxes.
I am attaching the SMH log files below:
MAJOR 10/11/2010 8:52:45 AM
UI Timeout (limit: 20s) -- hpwbem(HPInsightManagementConfigurationWebApp):0s||WBEMNetwork(HPInsightNetworkProviders):0s||WBEMServer(HPInsightServerProviders):900s||elm(backwardscompatibility):0s
MAJOR 10/11/2010 8:51:55 AM
UI Timeout (limit: 20s) -- hpwbem(HPInsightManagementConfigurationWebApp):0s||WBEMNetwork(HPInsightNetworkProviders):1s||WBEMServer(HPInsightServerProviders):900s||elm(backwardscompatibility):0s
MAJOR 10/11/2010 8:51:43 AM
UI Webapps Loading Timeout -- Nav Load Time: 20s [Webapp-List: HP Insight Diagnostics;hpwbem;WBEMNetwork;WBEMServer;WBEMStorage;vcagent;vcrepository]
MAJOR 10/11/2010 8:51:10 AM
UI Webapps Loading Timeout -- Nav Load Time: 20s [Webapp-List: HP Insight Diagnostics;hpwbem;WBEMNetwork;WBEMServer;WBEMStorage;vcagent;vcrepository]
MAJOR 10/11/2010 8:45:05 AM
UI Webapps Loading Timeout -- Nav Load Time: 20s [Webapp-List: HP Insight Diagnostics;hpwbem;WBEMNetwork;WBEMServer;WBEMStorage;vcagent;vcrepository]
If I am reading the logs correctly, it appears that the WBEMServer(HPInsightServerProviders) seems to be the item that is taking a long time (900s).
I just applied the PSP version 8.60 which contained the WBEM version 2.7.0.0. Is there possibly an issue with this version of WBEM?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-11-2010 11:31 AM
тАО10-11-2010 11:31 AM
Re: Cannot access VCRM via HP SMH
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-11-2010 11:16 PM
тАО10-11-2010 11:16 PM
Re: Cannot access VCRM via HP SMH
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-12-2010 04:12 AM
тАО10-12-2010 04:12 AM
Re: Cannot access VCRM via HP SMH
Rob Buxton, I tried switch the SMH settings to SNMP from WBEM and this worked! I can now log into the SMH without the timeout error, so it is definitely something to do with the WBEM.
Thanks, for the suggestion and the workarounds. I can now get into the VCRM to configure it.