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Collections based on "software/firmware" attr. does not work

Collections based on "software/firmware" attr. does not work

Hello,

Custom collection based on the attribute "software/firmware" does not work anymore in HP SIM 5.2

It was working in SIM 5.0

I first updated from SIM 5.0 to 5.1 and then to 5.2.2
Thinking it may be an upgrade issue, I did a clean install (new OS and new Database). Same result...

Thank's for any help

Patrick
6 REPLIES

Re: Collections based on "software/firmware" attr. does not work

I have encountered this same issue. I think it might be related to the discovery process and how SIM identifies/stores the OS type for the servers as I described in a recent post - https://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1272193.

Hopefully HP can address this issue.

Re: Collections based on "software/firmware" attr. does not work

Thank's Pedro

I'm in Barcelona right now attending the MS IT Forum (Tech-Ed) and I asked an HP Technical person, but it seams that HP is not aware of this problem.

Let me know if you find a solution or if you get some more infos from HP

Patrick
sandeep_raman
Honored Contributor

Re: Collections based on "software/firmware" attr. does not work

Patrick,

Please provide a more detailed view along with screen shots of how you create the collection

What you expected the result to be and what you are seeing

/SRH


Jay E. Gazlay
Occasional Visitor

Re: Collections based on "software/firmware" attr. does not work

I am having the same issue. When I choose new collection based on attributes and select a version of software I never get results. I have attached the screen shot of my results.

Best,

Jay E. Gazlay
mich2112_1
Occasional Visitor

Re: Collections based on "software/firmware" attr. does not work

Same here, plus I only get three OS's to search from Windows NT, Windows 2000 and Linux - ESX

Re: Collections based on "software/firmware" attr. does not work

Hi,

Well, I had this issue in SIM version 5.1 and 5.2 (fresh install).
It was working in 5.0 and, it is working again in 5.3sp1 (fresh install as well)

Hope this will help you

Regards

Patrick